Company: Link Technologies
Case No: L12582. Project: 13.10: LinkSOFT version 13.10 - Improvements and Stabilisation
Logged By: Rashna (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 20 Sep 2021 04:03PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 10.00 (Weight: 12.00)
Version: 13.10.1011
Assigned To: Sanjay (Link Technologies)
Circulation: Rashna, Sanjay
Resolve By: Tuesday, 21 September 2021 11:59 PM [941 days since logged date]
Status: Closed
Subject: "Quantity Delivered" and "This Delivery" is incorrectly updated for a partial delivery in Linkweb

Steps to Replicate

  1. Sell item "0679920073" with delivery. Sale quantity = 20.
  2. The above creates a new entry in "Link web - Delivery Management".
    1. Submit the entry to create a new batch.
    2. This will create BA000001.
    3. Edit the "This Delivery" quantity to 10 for batch BA000001 and submit the batch.
    4. The above will complete the batch and create a new record with the pending quantities for delivery.
    5. Submit the record to create the second batch BA000002.
  3. Edit the "This Delivery" quantity to 5 for BA000002.
    1. Here, the closed batch BA000001 is updated with status as "In Progress". 
    2. "This Delivery" quantity of 5 is updated for batches BA000001 and BA000002. This is incorrect in batch BA000001 quantity delivered was 10.
    3. "Quantity Delivered" is also changed to 5 for Batch 1.
Step up
  1. Server - Qa4
  2. Database  - UAT-LINKSOFT
  3. Version - 13.03.0917GA
  4. URL -
Audit Notes:Edited by sanjay on 07/10/21 14:10. Edited by sanjay on 22/09/21 11:49. Edited by sanjay on 22/09/21 11:03. Edited by sanjay on 22/09/21 11:03. Edited by sanjay on 22/09/21 08:05. Edited by sanjay on 22/09/21 08:03. Edited by sanjay on 22/09/21 07:42. 
22 Sep 202107:42AM Comment 1 by Sanjay (Link Technologies) Case L12582 added to project 13.04
22 Sep 202108:03AM Comment 2 by Sanjay (Link Technologies) ETC was changed from 21/09/2021 to 21/09/2021
22 Sep 202109:44AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 22-09-2021 03:39 PM Time Taken: 8.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 13.04

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Changed Delivery Information to correctly reflect the Ordered, Returned and Delivered item quantities
  2. Removed VOID from the Delivery details as we display this on the status
  3. Corrected Delivery item display

3. Affected Areas:

  1. WEB Delivery Management

4. The issue was caused by:

  1. Corrections to new feature

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

27 Sep 202108:06AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-09-2021 11:54 AM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments
  1. Create an order with a delivery quantity of 20.
  2. Deliver 10 quantities in the first batch.
  3. Validate "Delivery Quantity" is 10.
  1. For the above transaction
  2. Deliver 4 quantities in the 2nd batch.
  3. Validate "Delivery Quantity" is 4.
  4. Previous Delivery should be 10.
  5. Batch one should not be affected
  1. For the above transaction
  2. Deliver 6 quantities in the 3rd batch.
  3. Validate "Delivery Quantity" is 6.
  4. Previous Delivery should be 14.
  5. Batch 1 and 2 should not be affected

Environment Details

  1. OS version:
  2. Application version: 13.04.0924RC1
  3. Setup on:
    1. Server:LinkQA4
    2. Database: UAT-LINKSOFT
    3. LinkSOFT URL: HTTP://
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

27 Sep 202103:06PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-09-2021 07:06 PM Time Taken: 1.00
Thanks Rashna

If you have any queries regarding this support incident, please email and include the Case No: L12582 in the subject line of all emails regarding this issue.

Document size: 11.2 KB
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