Company: Link Technologies
Case No: L11743. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 17 Oct 2019 01:10PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 27 September 2019 12:00 AM [1649 days since logged date]
Status: Closed
Subject: "Stock Take Variance" report does not print data.
Summary:    

Tested case in 11.03 BETA 

Steps to Replicate

  1. Create a stock take for item CIG001 for location "RETAIL" .
  2. Enter the count as 900.
  3. Generate the "Stocktake Variance Report" with the stocktake filter.
  4. The report is printed as blank.

There are no errors in the "Event Log"

Environment

  1. Database - LINKSOFT-DEMO-11-RASHNA
  2. Server - 10.0.0.14
  3. Stocktake ID - SK000003
Audit Notes:Edited by rashna on 17/10/19 13:10. Edited by rashna on 24/09/19 09:04. 
23 Sep 201902:57PM Comment 1 by Rashna (Edge Business Solutions) Case 11743 added to project 11.004.BETA
23 Sep 201904:39PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 23-09-2019 04:39 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.004

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed the report procedure to use company 1001 instead of TOP 1 company from the company setup.

2. Affected Areas:

  1. Stocktake variance report

3. The issue was caused by:

  1. Multi-company setup in demo database caused the report to display data from company 1002 instead of company 1001

4. Notes
5. Next Step
: UAT


24 Sep 201909:04AM Comment 3 by Rashna (Edge Business Solutions) Case 11743 removed from project 11.004.BETA
24 Sep 201909:04AM Comment 4 by Alvis (Link Technologies) Case 11743 added to project 11.004.BETA
26 Sep 201912:46PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2019 12:46 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
  1. Create a stock take for item CIG001 for location "RETAIL" .
  2. Enter the count as 900.
  3. Generate the "Stocktake Variance Report" with the stocktake filter.
  4. The report should be generated
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.0925
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-10-RASHNA

Next Step

  1. Closure

    17 Oct 201901:10PM Comment 6 by Rashna (Edge Business Solutions) Case 11743 removed from project 11.004.BETA
    17 Oct 201901:10PM Comment 7 by Alvis (Link Technologies) Case 11743 added to project 11.004.BETA
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11743 in the subject line of all emails regarding this issue.

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