Company: Link Technologies
Case No: L13235. Project: 16.04: LinkSOFT Version 16.04
Logged By: Vineshwar Prasad on 29 Jan 2026 07:11PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 5.00
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Vineshwar Prasad
Resolve By: Friday, 13 March 2026 07:13 PM [212 days since logged date]
Status: Closed
Subject: "Surcharge on prescription items tax code" automatically changes to "TAXIN" after upgrading to version 16.01
Summary:    
1. Problem Details

"Surcharge on prescription items tax code" automatically changes to "TAXIN" after upgrading to version 16.01

2. Steps to Reproduce the Issue
  1. Create a Demo Database using version 13.12.1115.GA
  2. Log in to POS -> Configurations setting and set "Surcharge on prescription items tax code" to "A"
  3. Uninstall application
  4. Reinstall application version 16.01.260114.GA
  5. Upgrade the Database
  6. Log in to POS -> Configurations settings
  7. Check "Surcharge on prescription items tax code" has changed to "TAXIN"
3. Environment Details
  1. Server: LINKQA2-EBS
  2. Database: LinkSOFT-DEMO
  3. URL: http://10.0.0.12/LinkSOFT
Audit Notes:Edited by sanjay on 17/07/26 16:34. Edited by sanjay on 11/02/26 21:18. Edited by sanjay on 29/01/26 19:11. Edited by vineshwar on 29/01/26 13:40. Edited by vineshwar on 29/01/26 13:25. 
29 Jan 202607:11PM Comment 1 by Sanjay (Link Technologies) Case L13235 added to project 16.01
11 Feb 202609:18PM Comment 2 by Sanjay (Link Technologies) Case L13235 added to project 16.40
06 Mar 202601:14PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 13-03-2026 07:13 PM Notes: ETC extended from: 29/01/2026 to 13/03/2026
Followup date extended.

18 Mar 202603:40PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 18-03-2026 08:17 PM Time Taken: 5.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 16.04

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

  1. Removed configuration reset when upgrading LinkSOFT V14

3. Affected Areas:

  1. Upgrade removed the following two configuration items: 

    'POS.Surcharge.TaxCode','pos_surcharge'

     

4. The issue was caused by:

  1. No explanation was given on the upgrade script 

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): Closure


If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L13235 in the subject line of all emails regarding this issue.

Document size: 3.8 KB
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