Company: Link Technologies
Case No: L12116. Project: 12.30: LinkSOFT Version 12.30
Logged By: Rashna (Edge Business Solutions) on 22 Dec 2020 03:46PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 8.00)
Version: 12.30
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 25 December 2020 11:59 PM [1217 days since logged date]
Status: Closed
Subject: Customer email addresses are not updated when emailing "Customer Statements".
Summary:    

Tested in version 12.301221. Issue only in version 12.30

Steps 

  1. Set the configuration under "Report Maintenance" to send "Customer Statement" to each customer.
  2. Generate the statement using the below filters:
    1. Date - 22/12/2000 to 22/12/2020
    2. Customer - 0003 to 0004
  3. Email Report
    1. This opens a new form to select the customers to whom the email should be sent. However, the customer email addresses are blank
Audit Notes:Edited by rashna on 22/12/20 15:46. 
22 Dec 202003:45PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 22-12-2020 09:43 PM Time Taken: 2.00

PART A - Development work for this case has been completed.

1. The change will be available in version:12.30

2. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed Report Email framework to replace "Company ID" even when the report interface does not have "company id" filter when extracting data for the "Email Data Grid"

3. Affected Areas:

  1. Customer Statement - Email Report

4. The issue was caused by:

  1. Missing "Company ID" replacement when the report interface did not have company filter.

5. Notes
6. Next Step
: UAT

----------------------

PART B - Development Reference:

1. Changes implemented was according to the approved design (Y/N):

2. Variations to the approved design:


22 Dec 202003:46PM Comment 2 by Rashna (Edge Business Solutions) ETC was changed from 25/12/2020 to 25/12/2020
23 Dec 202012:35PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 23-12-2020 06:28 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
  1. Set the configuration under "Report Maintenance" to send "Customer Statement" to each customer.
  2. Generate the statement using the below filters:
    1. Date - 22/12/2000 to 22/12/2020
    2. Customer - 0003 to 0004
  3. Email report - Validate the email form updates the customer email addresses in the "Email To" field.
  4. Check that the email is sent under "Report Email Log"

Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.30.1222
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-123

Next Step

  1. For Closure

    24 Dec 202009:31AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-12-2020 03:31 PM
    Thanks Rashna 

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12116 in the subject line of all emails regarding this issue.

    Document size: 7.1 KB
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