Company: Link Technologies
Case No: L12966. Project: 15.00: LinkSOFT Version 15.00
Logged By: Vineshwar Prasad (Edge Business Solutions) on 25 Oct 2023 06:06PM
Priority: Medium
Product: Payroll & HR
Group: Enhancement
Time Taken: 9.00 (Weight: 1.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay, Vineshwar Prasad
Resolve By: Thursday, 02 November 2023 04:42 PM [180 days since logged date]
Status: Closed
Subject: Creating a "New Database" using the template "Blank Database" has EmailTFA enabled for User "Admin"
Summary:    

    Section A. Describe what the issue is about. Include Error Message (and screenshots (600px x 800px 100kb max size)

    Creating a "New Database" using the template "Blank Database" has EmailTFA enabled for User "Admin". When we log in, this sends an EmailTFA and we are not able to do any Setup.

    Section B. Relevant History Information: Any information relevant to this issue.

    This is only happening in version 15.00.231004.GA

    Section C. The issue can be reproduced by performing the following steps: 
    1. Install version 15.00.231004.GA
    2. Open Link Database Tools
    3. Click "Create or Upgrade a LinkSOFT Database"
    4. Select "Create a New Database using template: Blank Database"
    5. Test Admin User login
    Audit Notes:Edited by sanjay on 26/10/23 14:28. Edited by vineshwar on 25/10/23 18:06. Edited by sanjay on 25/10/23 16:43. Edited by sanjay on 25/10/23 16:42. 
    25 Oct 202304:43PM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 02-11-2023 04:42 PM Time Taken: 1.00 Notes: ETC extended from: 25/10/2023 to 02/11/2023
    *** Skype Messages ***
    Vineshwar, 3:21 PM
    L12966 - Creating a "New Database" using the template "Blank Database" has EmailTFA enabled for User "Admin"

    3:22 PM
    I just tested this, are you using the linksoft install from our web site?

    Vineshwar, 3:29 PM
    FTP

    3:35 PM
    can you send me the ftp address you are using?
    The version should be 15.00.231004GA

    Vineshwar, 3:45 PM
    https://link247.com.au/ftp/LinkSOFT/

    Yes thats the version

    25 Oct 202304:43PM Comment 2 by Sanjay (Link Technologies) Case L12966 added to project 15.00
    26 Oct 202302:27PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 02-11-2023 02:26 PM Time Taken: 8.00
    PART A - Development work for this case has been completed.

    1. The change will be available in version: 15.00.231026

    2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

    1. Corrected "New Build Script" to disable Email MFA for username "admin"

    3. Affected Areas:

    1. Creating a "New Database" using version 15 installer

    4. The issue was caused by:

    1. "New Build" Script error

    5. Other Relevant Notes
    6. Next Step
    (Review and System Test (Developer) -> UAT (Quality) -> Documentation): Closure


    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12966 in the subject line of all emails regarding this issue.

    Document size: 5.2 KB
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