Company: Link Technologies
Case No: L12786. Project: 14.10: LinkSOFT version 14.10 - October 2022
Logged By: Vineet (Link Business Solutions) on 02 Sep 2022 12:50PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 11.50 (Weight: 11.50)
Assigned To: Development
Circulation: Development, Sanjay, Vineet
Resolve By: Friday, 09 September 2022 09:17 PM [593 days since logged date]
Status: Closed
Subject: Rate changes to first Pay Rate when employee profile is edited

When the employee profile is edited the Pay Rate changes to the very first rate entered into the system.  See figure 1.1 below for details. The employees' effective rate was 190,000. When the profile was edited and saved, the rate changed to $180,000.

Figure 1.1 Employee Maintenance showing the incorrect rate

Table 1: Environment Details where this issue can be seen
Server Name: LINKQA4
Database name: DEMO-LinkSOFT-LBS
LinkSOFT Version:14.00.0729.GA

Section B. 
Relevant History Information:
Any information that is relevant to this issue, or may have caused this issue.

Section C. The issue can be reproduced by performing the following steps: 
  1. From Employee Maintenance add a note to the employee profile.
  2. Save this note
  3. Expand employee maintenance and notice the effective rate would have changed.
Audit Notes:Edited by sanjay on 28/09/22 09:59. Edited by sanjay on 28/09/22 09:46. Edited by sanjay on 28/09/22 08:40. Edited by vineet on 09/09/22 12:23. 
05 Sep 202203:25PM Comment 1 by Sanjay (Link Technologies) This comment has been removed
26 Sep 202210:13AM Comment 2 by Vineet (Link Business Solutions) This comment has been removed
28 Sep 202208:40AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 28-09-2022 02:34 PM
To resolve the issue, enable Process ESS035

28 Sep 202208:40AM Comment 4 by Sanjay (Link Technologies) Case L12786 added to project 14.10
28 Sep 202209:52AM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 30-09-2022 03:46 PM Time Taken: 8.00
*** Cleaned up Case Header and removed comments not relevant to the publication
PART A - Development work for this case has been completed.

1. The change will be available in version: 14.10.0928 and Patch for 14.00.0928

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. When updating the Employee Profile, we do not change the Employee Default Rate

3. Affected Areas:

  1. Employee Profile Update

4. The issue was caused by:

  1. Default Rate moved out of Employee Profile. Since no value was passed to the update system, the rate was resetting the Default Rate.

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

29 Sep 202209:03AM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 29-09-2022 02:59 PM Time Taken: 2.00
The following tests were performed:

Test Setup Instructions:
  1. Setup multiple Pay Rates for an employee
  2. Mark a Default Pay Rate other than Pay Rate 1
Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Edit the employee and Save
The pay rate should not change when editing the employee

Environment Details

  1. OS version: Win11
  2. Application version: 14.10 BETA3
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

If you have any queries regarding this support incident, please email and include the Case No: L12786 in the subject line of all emails regarding this issue.

Document size: 421.3 KB
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