Company: Link Technologies
Case No: L12734. Project: 14.10: LinkSOFT version 14.10 - October 2022
Logged By: Sitla Sharma (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 27 May 2022 10:20AM
Priority: High
Product: Point of Sale
Group: Change Request
Time Taken: 22.50 (Weight: 22.50)
Assigned To: Development
Circulation: Development, Sanjay, Sitla Sharma, Vineshwar Prasad
Resolve By: Friday, 07 October 2022 06:38 PM [691 days since logged date]
Status: Closed
Subject: Request for New Label Report to accommodate Jewelry Barcode -81 mm x 12 mm - Rupam Trendz
Section A - Briefly explain what the change is about

Rupam Trendz specializes in selling Jewelry and clothing and requires a barcode label format which can facilitate his product scanning.

Section B - Explain in detail what this change is about

The jewellery tag size is 81 mm x 12 mm (with a 25 mm non-printable area from the right-long thin one). The current report generated from the POS system shows the price, the product description and the barcode vertically one line below each. Refer to Figure 1.

However, due to the nature of the jewellery tags, this makes the barcode not big enough to be read by the scanner. Hence requesting, if you can make the barcode in one part and the product description, price and weight in one part. Refer to Figure 2.
  1. 25 mm non-printable area from the right-long thin one

56mm x 12mm - Center Perforated

  1. 28mm  from left to print Barcode and Barcode Number - Center Aligned
  2. 28 mm in the middle to print Product Description & Weight second Row Price. Center Aligned

Figure 1: Current print from the system - Due to label size. Cannot be used.

New Report to facilitate the below label design.

Figure 2: Expected label printout.

Section C - Provide a Test plan for this change

Should be able to Scan Barcode Label

Audit Notes:Edited by sanjay on 10/09/22 15:20. Edited by sanjay on 10/09/22 15:18. Edited by sanjay on 10/09/22 09:18. Edited by sanjay on 09/09/22 08:58. Edited by sanjay on 11/08/22 16:03. Edited by sanjay on 31/05/22 15:50. 
27 May 202208:10AM Comment 1 by Sitla Sharma (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-05-2022 08:07 AM Notes: ETC extended from: 27/05/2022 to 28/05/2022

Hi Sanjay,

Can you check if this is all what is required to complete this request please.

Client needs this urgently.


27 May 202209:35AM Comment 2 by Sanjay (Link Technologies) Assigned To: Sitla Sharma (Edge Business Solutions) Followup Date: 27-05-2022 09:32 AM Time Taken: 1.00 Notes: Edited by sanjay on 10/09/22 15:19. 

*** I have updated the case header, corrected spelling mistakes and cleaned up spaces

HI Sitla, We can do a new Label report for this. The following will be required:

  1. A sample copy of the label
  2. Time allocated with your consultant to print and test margins once the report is developed

27 May 202210:17AM Comment 3 by Sitla Sharma (Edge Business Solutions) This comment has been removed
27 May 202210:22AM Comment 4 by Sitla Sharma (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-05-2022 02:21 PM Notes: ETC extended from: 28/05/2022 to 29/05/2022
Please proceed with Development.

30 May 202201:53PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sitla Sharma (Edge Business Solutions) Followup Date: 30-05-2022 05:47 PM Time Taken: 2.00
*** Skype discussion ***
Sitla, 1:46 PM
Can we have the development work done? customer is requesting

1:47 PM
Case no?

Sitla, 1:47 PM

1:49 PM
That's the one I will allocate this afternoon. I can then allocate a time later this week to have it tested with Vineshwar, possibly Thursday 10 am

Sitla, 1:50 PM

1:50 PM
Also, I had a quick look at the case, you don't have a test plan in place, and I won't be able to allocate to a project until there's a test plan

The test plan should have a sample output based on the demo environment Products.

Also, In "Figure 2", the expected output has the words "Sample Text". Where does this come from?

02 Jun 202210:37AM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 08-06-2022 02:26 PM Time Taken: 2.00 Notes: ETC extended from: 29/05/2022 to 08/06/2022

Hi Sitla, follow up on this case, please provide details (see comment 5 on 30th May) as I cannot start development until I have all the details.

Also, I don't have the measurements. Refer to comment 2 item 1. If you cannot send me a full label, send me the dimensions shown below.

I have extended the delivery date as I have not received a response since 30th May.

Figure 1 - Dimensions for the label