Company: Link Technologies
Case No: L12145. Project: 12.30: LinkSOFT Version 12.30
Logged By: Rashna (Edge Business Solutions) on 21 Jan 2021 02:29PM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 2.00 (Weight: 8.00)
Version: 12.30
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Friday, 22 January 2021 11:59 PM [1183 days since logged date]
Status: Closed
Subject: Incorrect backup file name for other databases.

Tested in version 12.30.0121

  1. Configure the below process rule for process "SYS003".
    1. System.DatabaseBackup.Other - LINKSOFT-NCS,master (Databases on QA4).
  2. Execute the process

    1. This creates the backup but the file name is the same for all backups. Refer to Figure 1.

Figure 1: Database Backup

Audit Notes:Edited by rashna on 05/02/21 17:16. 
25 Jan 202102:28PM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 25-01-2021 08:17 PM Time Taken: 1.00

PART A - Development work for this case has been completed.

1. The change will be available in version:12.30.0125

2. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected the file description to place the database name that is being backed up.

3. Affected Areas:

  1. Database backup process

4. The issue was caused by:

  1. The current database was used to format the file name.

5. Notes
6. Next Step


PART B - Development Reference:

1. Changes implemented was according to the approved design (Y/N):

2. Variations to the approved design:

29 Jan 202103:59PM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-01-2021 09:56 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Configure the below process rule for process "SYS003".
  1. System.DatabaseBackup.Other - LINKSOFT-NCS,master (Databases on QA4).
  2. Validate that the backup is created for the databases and the file name is unique for each having its own database name,


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.30.1228BETA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-123

Next Step

  1. For Closure

    01 Feb 202103:09PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 01-02-2021 09:09 PM
    Thanks Rashna

    05 Feb 202105:16PM Comment 4 by Rashna (Edge Business Solutions) ETC was changed from 22/01/2021 to 22/01/2021
    If you have any queries regarding this support incident, please email and include the Case No: L12145 in the subject line of all emails regarding this issue.

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