Company: Link Technologies
Case No: L12015. Project: 12.30: LinkSOFT Version 12.30
Logged By: Rashna (Edge Business Solutions) on 29 Jul 2020 02:21PM
Priority: Medium
Product: Point of Sale
Group: New Feature
Time Taken: 4.00 (Weight: 4.00)
Version: 12.30
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Friday, 14 August 2020 11:59 PM [1358 days since logged date]
Status: Closed
Subject: Add ability to store and print the warranty of items on POS receipts.

Hi Sanjay, 

The following was raised by one of the attendees.

  1. Inventory items are supplied with a warranty. For example item, HD005 has a year warranty.
  2. When the cashier processes the sale of the item the warranty should be printed on the receipt for the customer's knowledge.
  3. As per the current design, the cashier will be required to enter the warranty in the "Line Notes" for a transaction. 

Can create maintenance for the warranty period and the text that should be printed on the receipts. This should be per item. If the warranty details are set up, it should be printed on the receipt at every sale of the item.

Audit Notes:Edited by sanjay on 25/02/21 08:44. Edited by rashna on 04/12/20 09:53. Edited by alvis on 25/11/20 08:09. Edited by rashna on 16/09/20 06:26. 
13 Aug 202005:55PM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 14-08-2020 05:53 PM Notes: ETC extended from: 30/07/2020 to 14/08/2020

Hi Rashna, couldn't you use the Item Description such as :
Product Code: HDD4TB
Product Description: SATA Hard Drive - 4TB. 1 Year warranty from date of purchase.

16 Sep 202006:26AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 17-09-2020 06:15 AM Time Taken: 1.00

Hi Sanjay, 

If we enter the warranty details with the product description, it starts to appear on inventory reports. Clients do not want warranty details on formal reports as such as

  1. Purchase Orders - This submitted to the suppliers
  2. Inventory Barcode Labels - This is printed and placed on the shelve to display the price. Warranty information on this would become invalid for items whose warranty period has elapsed.

22 Oct 202009:51AM Comment 3 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 23-10-2020 09:48 AM
The design to achieve this has been added to Notes/Journal entry 2.12.

25 Nov 202008:09AM Comment 4 by Alvis (Link Technologies) Case L12015 added to project 12.3
25 Nov 202008:12AM Comment 5 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 26-11-2020 08:09 AM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:12.3 

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. In Inventory -> Product Master, added POS Line Item Notes 1-4. These notes are loaded in POS when an item is added to the POS grid.

2. Affected Areas:

  1. Product Master -> Additional Fields -> POS LIne Items Notes 1-4.
  2. POS -> Scan Item and check item notes.

3. The issue was caused by:

  1. Improvement

4. Notes
5. Next Step


Development Reference:

30 Nov 202009:49AM Comment 6 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 01-12-2020 09:49 AM
Assigned to Rashna for UAT

30 Nov 202011:55AM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 01-12-2020 10:33 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Changed the configuration for "d_field1" to read "Warranty" under Point of Sales configuration
2Update the value for "POS Line Item Notes 1" as "1 year warranty from date of purchase" for item HD002Pass
3Loaded item HD002 in LinkPOS. Validate that the line notes as updated with values in 2 abovePass
4Processed a sale for item HD002, validate that the values in 2 are printed in the receiptPass

Update the value for item HD002 

  1. "POS Line Item Notes 1" as "1 year warranty from date of purchase" (Warranty)
  2. "POS Line Item Notes 2" as "HD0000986011AZ" (Model)
  3. "POS Line Item Notes 3" as "Dell" (Manufacturer)
  4. "POS Line Item Notes 4" as "2021" (Year)
Test all notes are updated in LinkPOS and printed in the receipt

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.30.1126
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-123

Next Step

  1. Assigned for review and Closure

    04 Dec 202009:53AM Comment 8 by Rashna (Edge Business Solutions) ETC was changed from 14/08/2020 to 14/08/2020
    If you have any queries regarding this support incident, please email and include the Case No: L12015 in the subject line of all emails regarding this issue.

    Document size: 10.2 KB
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