Company: Link Technologies
Case No: L11659. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 13 Aug 2019 10:20AM
Priority: Medium
Product: Point of Sale
Group: New Feature
Time Taken: 76.50 (Weight: 76.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Design, Rashna, Sanjay
Resolve By: Wednesday, 14 August 2019 12:00 AM [1709 days since logged date]
Status: Closed
Subject: Allow the ability to load "Images" of products in the POS Grid.

Express Autopart have requested the below feature:

Include "Image" for every product in the system.Users should be able to view the image in the Product Master and POS grid.

Scenario, customer A walks in and requests for "Oil Filter". The cashier should be able to show images of available filters to the customer. The cashier will then bring out the filter selected by the customer.  

  1. We have the "Picture Menu" in POS, but it is limited to 260 images for a station.
Audit Notes:Edited by sanjay on 13/08/19 10:20. 
13 Aug 201908:19AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 16-08-2019 12:00 AM Time Taken: 1.50

Hi Sanjay,

For review and approval

13 Aug 201910:20AM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 13-08-2019 10:20 AM Time Taken: 1.50
Approved for V11

13 Aug 201910:20AM Comment 3 by Sanjay (Link Technologies) Case 11659 added to project 11.0
20 Aug 201901:05PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 20-08-2019 01:05 PM Time Taken: 37.50

The following tasks have been completed:

  1. Created inventory maintenance in LinkWEB so we can utilize the standard attachments framework for images
  2. Created all the necessary Inventory lookup's to maintain inventory
  3. Added validations to inventory procedures

Next Steps:

  1. Add a column on POS grid to show additional information data
  2. Add a form with three tabs:
    1. Product Story - this will be built based on configuration - to be designed during System Test
    2. Images - Lookup all images against the inventory item
    3. Web Search on the product description

20 Aug 201910:08PM Comment 5 by Sanjay (Link Technologies) Assigned To: Design Followup Date: 20-08-2019 10:08 PM Time Taken: 33.50

Development work for this case has been completed.

The change will be available in version:11.0.20190820

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added ability to view additional information on POS main form. There is now an Infomation" column that will load a form with three tabs. 
    1. The first tab shows the "Product Story" which includes where the item is used and its notes. 
    2. The second tab shows the list of images attached to the product. Images can be added or removed from the LinkWEB ~> Inventory Master menu
    3. The third tab is a Google search for the product description.
  2. Changed the 'Product Picture' Menu to pick up images from the LinkWEB ~> Product Maintenance attachments list (previously from the installation folder). Users now need to upload the image against the product before attaching the image in the Picture menu
  3. Added a context menu to the Picture form to allow the user to add an image to a Picture Shortcut button

2. Affected Areas:

  1. LinkWEB - New inventory maintenance forms and Attachments
  2. LinkPOS - Main POS form - New column for information
  3. LinkPOS - Picture Menu - allocating pictures to shortcuts

3. The issue was caused by:

  1. Improvement

4. Notes
5. Next Step

11 Sep 201901:55PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 11-09-2019 01:55 PM Time Taken: 2.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Create a products and add below details to the details

Make - Honda
Model - CRV EX2 WD
Year - 2016
Engine - 4 Cylinders 2.4 L FI DOHC I-VTEC

Make - Subaru
Model - Outback 2.5i AWD
Year - 2016
Engine - 4 Cylinders 2.5L MFI DOHC

Make - Subaru
Model - Forester AWD
Year - 2019
Engine -4 Cylinders 2.5 L FI DOHC

2018 Prius 1.8L

Add the image for the product under Inventory Master - Attachments.

Validate that the product story is printed under the "Product Information" in POS and the picture is seen under the "Images" tab 


Create a kit item as KIT1001 with products STP1001 and CV1237.

Add images of STP1001 and CV1237 in the attachments.Validate that the kit components is printed  under the "Product Information" in POS and the picture is seen under the "Images" tab. User should should be able to navigate back and forth to view both images



Add item KIT1001 to the picture menu. By default the first image from the attachment should be loaded. 

Change the image. Right Click - Assign an Image. Change the picture with the second image. Should be successfully completed.


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.002.909
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Closure

    09 Oct 201908:22AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email and include the Case No: L11659 in the subject line of all emails regarding this issue.

    Document size: 11.9 KB
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