Company: Link Technologies
Case No: L13154. Project: 15.80: LinkSOFT Version 15.80
Logged By: Sanjay (Link Technologies) on 02 Jun 2025 11:55AM
Priority: Low
Product: Framework
Group: Enhancement
Time Taken: 6.00 (Weight: 4.00)
Assigned To: Development
Circulation: Development, Sanjay
Resolve By: Monday, 02 June 2025 11:55 AM [27 days since logged date]
Status: Closed
Subject: Trim leading and trailing spaces when adding comments to a case
Summary:    

When creating a case, or adding comments to a case, users sometimes add empty spaces before and after the entry, causing documents to be bloated.

Can we remove Leading and trailing spaces?

Audit Notes:
02 Jun 202511:57AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 06-06-2025 11:55 AM Time Taken: 6.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 15.70.250602

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

  1. Removed leading and trailing spaces from Case header and comments

3. Affected Areas:

  1. Create a new case, update case or add comments

4. The issue was caused by:

  1. Enhancement

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation):System test completed and applied to Closure


If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L13154 in the subject line of all emails regarding this issue.

Document size: 2.6 KB
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