Company: Link Technologies
Case No: L11782. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 17 Oct 2019 01:15PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 11 October 2019 12:00 AM [1649 days since logged date]
Status: Closed
Subject: Unable to add an "Employee Rate Change" record
Summary:    

Steps to Replicate (Tested in Demo Database)

  1. Navigate to "LinkWeb -- Payroll Maintenance  -- Employee Rate Change"
  2. Click on "Add New". The page starts to load at this point.
  3. Select the required perimeters in the "Edit Form" and save.
  4. Nothing happens, page keeps on loading.



Audit Notes:Edited by rashna on 17/10/19 13:15. Edited by alvis on 09/10/19 08:19. Edited by rashna on 04/10/19 10:25. 
04 Oct 201908:42AM Comment 1 by Rashna (Edge Business Solutions) Case 11782 added to project 11.004.BETA
07 Oct 201902:02PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 07-10-2019 02:02 PM Time Taken: 3.00

Development work for this case has been completed.

The change will be available in version:11.20191007

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Corrected ADD and Edit functionality in "Employee Rate Change"

2. Affected Areas:

  1. Employee Rate Change form

3. The issue was caused by:

  1. Coding error - button client instance name was not defined

4. Notes
5. Next Step
: UAT


09 Oct 201902:09PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2019 06:09 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
  1. Navigate to "LinkWeb -- Payroll Maintenance  -- Employee Rate Change"
  2. Click on "Add New".
  3. Select the required perimeters in the "Edit Form" and save.
  4. This should create a record for rate change
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.1008
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Closure

    17 Oct 201901:15PM Comment 4 by Rashna (Edge Business Solutions) Case 11782 removed from project 11.004.BETA
    17 Oct 201901:15PM Comment 5 by Alvis (Link Technologies) Case 11782 added to project 11.004.BETA
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11782 in the subject line of all emails regarding this issue.

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