Company: Link Technologies
Case No: L13226. Project: 16.01: LinkSOFT Version 16.01
Logged By: Sanjay (Link Technologies) on 15 Dec 2025 11:43AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 6.00 (Weight: 8.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Sanjay
Resolve By: Monday, 15 December 2025 11:43 AM [49 days since logged date]
Status: Closed
Subject: Event Log Error message when adding an "Experience Record" to an applicant
Summary:    
LinkSOFT: Event Log details. Server: LinkAU-AZURE, Database: LinkSOFT-FijianHoldings, Version: 15.90.

NoReply. <noreply@fijianholdings.com> 12 Dec 2025, 21:03 (3 days ago) to Admin

Error Messages
Timestamp: Entered by Linkadmin on 12/12/2025 02:21:52PM Module: ApplicantExperienceUPDATE ID: 124625
Log Message: Cannot insert the value NULL into column 'COMPANY_ID', table 'LinkSOFT-FijianHoldings.dbo.HR_APP_EXP'; column does not allow nulls. INSERT fails.
Audit Notes:Edited by sanjay on 16/01/26 11:11. 
15 Dec 202511:47AM Comment 1 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 15-12-2025 05:43 PM Time Taken: 6.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 16.00

2. The following changes were made (Include Database object names, Program classes, and any other relevant information):

  1. Added check for invalid Applicant ID. This can happen when the session has expired.

3. Affected Areas:

  1. Vacancy Application ~> Add an experience record to an application.

4. The issue was caused by:

  1. When an Applicant adds an EXPERIENCE record to a "Vacancy Application" after leaving the browser idle for more than 20 minutes.

5. Other Relevant Notes: 

  1. Better handling or exceptions

6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): System test completed. Unable to Replicate. Closure


If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L13226 in the subject line of all emails regarding this issue.

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