Company: Link Technologies
Case No: L10306. Project: 11.40: LinkSOFT Version 11.4
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 11 Sep 2019 09:13AM
Priority: High
Product: Payroll & HR
Group: Change Request
Time Taken: 8.75 (Weight: 11.75)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna, Sanjay
Resolve By: Monday, 08 April 2019 12:00 AM [1680 days since logged date]
Status: Closed
Subject: Notification - leave balance over X amount to be flagged
The Tappoos team required an automated reminder/notification to be sent to the HR team listing the employees who have more than the X amount of leave balance remaining. The X amount should be made configurable and will be decided by the Tappoos team.

Refer to report sample.

Audit Notes:Edited by aarti on 11/09/19 09:13. Edited by alvis on 28/06/19 16:27. Edited by aarti on 09/04/19 13:21. 
09 Apr 201901:49PM Comment 1 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Aarti Pooja Gayaneshwar (Link Business Solutions) Followup Date: 10-05-2019 12:00 AM Time Taken: 1.75

Case in Discussion, we have requested Tappoos to provide:

  1. Rules for the report - will the X amount change? 
  2. How many filters should the report have
  3. A sample report file - how does the report should look like

28 Jun 201904:27PM Comment 2 by Alvis (Link Technologies) Case 10306 added to project 11.0
01 Jul 201901:18PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 01-07-2019 01:18 PM Time Taken: 3.50

Development work for this case has been completed.

The change will be available in version: 11.0.0701

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Added alert "Leave Exceeding Balance Alert" to the processes framework. 
  2. The "Exceeding Hours" can be configured and is defaulted to 80 hours.
  3. Document Template "ESS Leave Exceeding Balance Alert" is used to send the alert.

2. The issue was caused by:

  1. Improvement

3. Next Step:

  1. UAT

4. Notes:

03 Jul 201908:34AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 03-07-2019 08:34 AM Time Taken: 2.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Set the "Leave Exceed hours" as 45 for process ESS028.

Run the process, system should verify the leave balances for all employees and include employees and leave which have balance greater than 45


Items in comment 1 has been not been developed as specifications were not available.

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0506
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: Documentation

    11 Sep 201909:13AM Comment 5 by Aarti Pooja Gayaneshwar (Link Business Solutions) Case 10306 removed from project 11.00
    11 Sep 201909:13AM Comment 6 by Sanjay (Link Technologies) Case 10306 added to project 11.00
    03 Dec 201902:44PM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 03-12-2019 06:39 PM Time Taken: 1.00

    Hi Sanjay, 

    Documentation has been updated under "Linkweb Application Portal - Company Administration - Processes".


    If you have any queries regarding this support incident, please email and include the Case No: L10306 in the subject line of all emails regarding this issue.

    Document size: 5.6 KB
    For call complaints, please contact the Managing Director of the company using this form