Company: Link Technologies
Case No: L12230. Project: 12.40: LinkSOFT Version 12.40 - 12.41
Logged By: Alvis (Link Technologies) on 14 Apr 2021 03:48PM
Priority: Medium
Product: Point of Sale
Group: Enhancement
Time Taken: 17.50 (Weight: 17.50)
Version: 12.40
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 30 April 2021 12:00 AM [1104 days since logged date]
Status: Closed
Subject: Ability to troubleshoot replication data issues and failures
Summary:    

We do not have the ability to investigate and correct replication data failures from the Replication menus.

The following changes are required in Replication -> Server Connections:

  1. Extend the queue information to show Data In, WIP, Completed, Failed, Data Out queue and out processing queue.
  2. Show the same information in the details for each table
  3. Add ability to drill down to the data and give options to resubmit or delete the data.
Audit Notes:
22 Apr 202110:15AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 23-04-2021 10:12 AM Time Taken: 16.00
PART A - Development work for this case has been completed.

1. The change will be available in version:12.41.0422

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. replication -> server connection
    1. added a detailed view named "Tables in Replication" which contains queue details
    2. Added ability to re-submit or delete failed items in the "In Queue"
    3. Added a detailed list of queue items for each replication table with the ability to delete individual entries.

3. Affected Areas:

  1. replication -> server connection

4. The issue was caused by:

  1. Improvements

5. Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


27 Apr 202109:14AM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-04-2021 09:07 AM Time Taken: 0.50
Documentation completed

27 Apr 202111:06AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 28-04-2021 11:06 AM
Please proceed with UAT

28 Apr 202111:27AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-04-2021 09:46 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
  1. Added a detailed view named "Tables in Replication" which contains queue details
Pass
2
  1. Added ability to re-submit or delete failed items in the "In Queue"
Pass
3
  1. Added a detailed list of queue items for each replication table with the ability to delete individual entries
    1. Delete option is not available until it has 100 retry attempts has been reached
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.40.042RC1
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-HQ, LINKSOFT-B1

Next Step

  1. For Closure

    28 Apr 202101:24PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 29-04-2021 01:24 PM
    Thanks Rashna

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12230 in the subject line of all emails regarding this issue.

    Document size: 7.5 KB
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