Company: Link Technologies
Case No: L12098. Project: 12.30: LinkSOFT Version 12.30
Logged By: Sanjay (Link Technologies) on 30 Nov 2020 02:09PM
Priority: Low
Product: Framework
Group: Enhancement
Time Taken: 5.00 (Weight: 8.00)
Version: 12.30
Assigned To: Sanjay (Link Technologies)
Circulation: Development, Rashna, Sanjay
Resolve By: Saturday, 05 December 2020 02:09 PM [1234 days since logged date]
Status: Closed
Subject: Improve the database and Server connection error messages or POS Login
Summary:    
POS Login - Load Server Configuration when we have difficulty getting configuration values from the database.
Audit Notes:Edited by sanjay on 25/02/21 08:50. 
07 Dec 202008:41AM Comment 1 by Sanjay (Link Technologies) Case L12098 added to project 12.3
10 Dec 202002:09PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 16-12-2020 02:07 PM Time Taken: 4.00

Development work for this case has been completed.

The change will be available in version:12.30.1210

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added Connection String Prompt under the following scenarios:
    1. 'Database name' or 'Server Name' is blank
    2. Unable to find the server or database
    3. If there is an error in getting the configuration values

2. Affected Areas:


3. The issue was caused by:


4. Notes
5. Next Step

----------------------

Development Reference:


23 Dec 202001:50PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 25-12-2020 01:27 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Create database "LINKSOFT-DEMO-123" on 10.0.0.14

Pass
2

Update the "Link Technologies - POS.exe config" file and set the database as "Blank".

Open POS. This should open the "Connection Setting" with the defaults

  1. Server - Local
  2. Database - LINKSOFT
Pass
3

Update the "Link Technologies - POS.exe config" file and set the server as "Blank".

Open POS. This should open the "Connection Setting" with the defaults

  1. Server - Local
  2. Database - LINKSOFT

Pass
4

Update the "Link Technologies - POS.exe config" file and set the server as 127.0.0.1 and database "LINKSOFT-DEMO-123"  

Open POS. This should open the "Connection Setting" with the defaults

  1. Server - Local
  2. Database - LINKSOFT

Pass
5

Update the "Link Technologies - POS.exe config" file and set the server as 10.0.0.14 and database "LINKSOFT-DEMO-13"  

Open POS. This should open the "Connection Setting" with the defaults

  1. Server - Local
  2. Database - LINKSOFT

Pass
6Update the "Link Technologies - POS.exe config" file and set the server as 10.0.0.14 and database "LINKSOFT-DEMO-123". User should be able to log in 
Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.30.1222BETA
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-123

Next Step

  1. For Closure

    24 Dec 202009:33AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 30-12-2020 09:32 AM
    Thanks Rashna 

    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12098 in the subject line of all emails regarding this issue.

    Document size: 10.5 KB
    For call complaints, please contact the Managing Director of the company using this form