Company: Link Technologies
Case No: L12836. Project: 14.50: LinkSOFT Version 14.50 - March 2023
Logged By: Vineshwar Prasad (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 02 Feb 2023 04:11PM
Priority: Medium
Product: Payroll & HR
Group: Software Defect
Time Taken: 7.00
Assigned To: Development
Circulation: Development, Sanjay, Vineshwar Prasad
Resolve By: Friday, 10 February 2023 05:11 PM [440 days since logged date]
Status: Closed
Subject: Performance Appraisal Report shows 1 KPI appears 3 times (3 lines) on the "Performance Appraisal Report"
1. Problem Details

1 KPI appears 3 times (3 lines) on the "Performance Appraisal Report"

2. Error Message (screenshot of the error)

Figure 1 - Report displays three entries for 1 score entry

3. Steps to Reproduce
  1. Login to the Portal -> Navigate to Reports -> Select "Performance Appraisal Report"
  2. Select the following Filters
    1. Date From: 01/01/2021
    2. Date To: 12/10/2022
    3. Company: 1001
    4. Appraisal Type: ADMIN
    5. Appraisal Code: AP001137
    6. Appraisal Status: Open
    7. Employee: 108
    8. Employee Status: Active
    9. Show Details: Yes
4. Environment Details
  1. Server: LINKQA4
  2. Database Name: LINKSOFT
  3. Version: 14.40.0130.GA
  4. URL: http://LINKQA3/LinkSOFT
Audit Notes:Edited by sanjay on 03/02/23 15:14. Edited by sanjay on 02/02/23 16:11. Edited by sanjay on 02/02/23 16:09. 
02 Feb 202304:01PM Comment 1 by Sanjay (Link Technologies) Case L12836 added to project 14.50
03 Feb 202303:14PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 10-02-2023 05:11 PM Time Taken: 4.00 Notes: ETC extended from: 03/02/2023 to 10/02/2023
PART A - Development work for this case has been completed.

1. The change will be available in version: 14.50

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Removed VOID entries from Score categorisation. 

3. Affected Areas:

  1. Performance Appraisal Report

4. The issue was caused by:

  1. When there are multiple SCORES with the same range, the system returns multiple appraisal score's

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

01 Mar 202309:22AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 02-03-2023 11:21 AM Time Taken: 3.00
The following tests were performed:

Test Setup Instructions:
  1. Setup Appraisals where there are multiple scores with the same score range and the duplicates are marked as VOID
Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Generate Appraisal Report
Single entry per appraisal. Do not take into account VOID score range





Environment Details

  1. OS version: Win11
  2. Application version: 14.
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

If you have any queries regarding this support incident, please email and include the Case No: L12836 in the subject line of all emails regarding this issue.

Document size: 210.4 KB
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