Company: Link Technologies
Case No: L12238. Project: 12.40: LinkSOFT Version 12.40 - 12.41
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 26 Apr 2021 11:13AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 12.40
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna, Sanjay
Resolve By: Tuesday, 27 April 2021 11:59 PM [1088 days since logged date]
Status: Closed
Subject: Employee's start date is not correct in the Employee Listing Report - after change of status
PART A - Issue Details
1. Details

The start date of the employee is not reflected correctly in the Employee Listing Report when an employee is made inactive and then active again.

2. Error Message (Include screenshots of error)

In the Employee Listing Repor, the start date of the employee is still reading as the old start date.

Steps to Replicate:

  1. Employee E013 started on 05/01/2000
  2. His service end date is 06/01/2020
  3. He was active again on 01/01/2021 - Refer to Figure 1
  4. Generate the Employee Listing Report
  5. The start date is reading as 05/01/2000 rather than 01/01/2021 - Refer to Figure 2

Figure 1:

Figure 2:

3. Environment Details
Server Name: LINKQA4 
Database name: DEMO-LinkSOFT 
Application Hosted on: LINKQA4  
Login User ID/Password: aarti/aarti
Client Operating System: 
Version: LinkSOFT - 12.40.0426.RC1 

4. Relevant History Information

5. The issue can be reproduced by performing the following:

6. Next Step: 

Instructions - Important notes for System Issue

  1. The subject line should be clear and concise
  2. The case header should have a clear explanation of requirements with examples where possible
  3. Test plan and Pass/Fail scenarios
Audit Notes:Edited by aarti on 27/04/21 13:06. Edited by sanjay on 26/04/21 11:13. 
26 Apr 202111:13AM Comment 1 by Sanjay (Link Technologies) Case L12238 added to project 12.4
26 Apr 202101:50PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 26-04-2021 07:44 PM Time Taken: 1.00
PART A - Development work for this case has been completed.

1. The change will be available in version:12.40

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Changed the start date displayed on reports to use the current service employee start.

3. Affected Areas:

  1. Employee Profile report 
  2. Employee Listing report

4. The issue was caused by:

  1. The reports were using the first employment start date. This has been changed to use the current service start date.

5. Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

27 Apr 202111:07AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 27-04-2021 05:06 PM
Please proceed with UAT

27 Apr 202101:06PM Comment 4 by Aarti Pooja Gayaneshwar (Link Business Solutions) ETC was changed from 27/04/2021 to 27/04/2021
27 Apr 202102:58PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-04-2021 08:30 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
  1. Employee E013 started on 05/01/2000
  2. His service end date is 06/01/2020
  3. He was active again on 01/01/2021 
  4. Validate that the below reports show the start date as of 01/01/2021 after item 3 above:
    1. Employee Profile Listing
    2. Employee Listing


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.40.042RC1
  3. Setup: Demo
  4. Server :
  5. Database: DEMO-LINKSOFT

Next Step

  1. For Closure

    27 Apr 202103:10PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-04-2021 09:08 PM
    Thanks Rashna

    If you have any queries regarding this support incident, please email and include the Case No: L12238 in the subject line of all emails regarding this issue.

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