Company: Link Technologies
Case No: L12546. Project: 13.03: LinkSOFT version 13.03
Logged By: Alvis (Link Technologies) on 02 Sep 2021 09:05AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 13.02.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay, Vineshwar Prasad
Resolve By: Thursday, 02 September 2021 11:59 PM [963 days since logged date]
Status: Closed
Subject: Data displayed on "Superannuation Report (Fiji FNPF)" is zero on some fields
  1. Total Wages is zero on "Superannuation Report (Fiji FNPF)"
  2. Monthly Gross Salary column is zero on the "Superannuation Report (Fiji FNPF)"
Audit Notes:Edited by alvis on 02/09/21 09:05. Edited by alvis on 02/09/21 09:03. Edited by alvis on 02/09/21 08:19. 
01 Sep 202104:48PM Comment 1 by Vineshwar Prasad (Edge Business Solutions) This comment has been removed
02 Sep 202108:18AM Comment 2 by Alvis (Link Technologies) Case L12546 added to project 13.10
02 Sep 202108:22AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 02-09-2021 02:20 PM Time Taken: 1.00
PART A - Development work for this case has been completed.

1. The change will be available in version:13.02.0902

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Corrected the display of the "total wages" column in the superannuation report

3. Affected Areas:

  1. Superannuation Report - Fiji FNPF

4. The issue was caused by:

  1. Superannuation fund parameter was not applied to "Total Wages" formula

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation):UAT

02 Sep 202109:03AM Comment 4 by Alvis (Link Technologies) Case L12546 added to project 13.02
02 Sep 202109:05AM Comment 5 by Alvis (Link Technologies) ETC was changed from 02/09/2021 to 02/09/2021
03 Sep 202109:41AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 03-09-2021 03:18 PM Time Taken: 1.00
The following tests were performed:

Table 1 - Test Results
#Test Case DetailsPass/FailComments

 Create a pay for employee E076 with the below details

  1. Gross - 2916.66
  2. Employee Compulsory Super - 233.33
  3. Employee Excess - 58.33
  4. Employer Compulsory Super - 291.67
  5. Employer Excess -87.50
Validate that the above is correctly reflected in the superannuation report

Environment Details

  1. OS version:
  2. Application version: 13.02.0902gA
  3. Setup on:
    1. Server: LinkQA4
    2. Database:UAT-LINSKOFT
    3. LinkSOFT URL: HTTP://
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

03 Sep 202112:57PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 03-09-2021 06:57 PM Time Taken: 1.00
Thanks Rashna

03 Sep 202112:58PM Comment 8 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 03-09-2021 06:57 PM
Close case

If you have any queries regarding this support incident, please email and include the Case No: L12546 in the subject line of all emails regarding this issue.

Document size: 7.2 KB
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