| Subject: | Account payment receipt shows zero payment amount |
| Summary: | Bula Vinaka Alvis,
We were able to successfully able to replicate the issue in the demo database V10.148. Payment method configuration is set up for the client as given below: 
Steps to replicate: - Created a Customer (Rav Kumar)
- Passed 3 credit sale transaction (separately) for the customer (Rav Kumar)
- Received cheque payment in full ($60.00)
- Allocated the amount by pressing auto allocate and pressed complete
The receipt below showed $0.00 for the amount received. Below is the snap for reference 
Please review and advise.
Regards,
Ravneet
|
| Audit Notes: | Edited by alvis on 19/09/19 08:56. Edited by alvis on 22/08/19 09:17. |
| 22 Aug 2019 | 09:17AM Comment 1 by Alvis (Link Technologies) Case 11684 added to project 10.14 |
| 22 Aug 2019 | 09:20AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 22-08-2019 09:20 AM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version:10.148 & 11.0.0822 1. The following changes were made(Include Database object names, Program classes and any other relevant information): - Changed and refactored the function "Get Account Payment Details" to correctly get the "customer amount paid" and "Change" when there are multiple invoices allocated in the payment entry
2. Affected Areas: - Account payment receipt
3. The issue was caused by: - When multiple invoices were allocated to a payment, the "Customer Amount Paid" and "Change" were incorrectly shown in the receipt.
4. Notes:
5. Next Step: UAT |
|
| 22 Aug 2019 | 10:02AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-08-2019 10:02 AM Time Taken: 1.00 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | - Create a Customer "MOB001"
- Pass 3 credit sale transaction (separately) for the customer
- Receive cheque payment in full ($60.00)
- Allocate the amount by pressing auto allocate and complete
Verify that the "Payment Amount" and "Change is correctly" printed in the report. Verify that the "Payment Amount" is printed where change is 0.
| Pass  
|
Environment Details - OS version: Windows Server 2012
- Application version: 10.1.148
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-10-RASHNA
Next Step: - Closure
|
|
| 19 Sep 2019 | 08:56AM Comment 4 by Alvis (Link Technologies) Case 11684 removed from project 10.148 |
| 19 Sep 2019 | 08:56AM Comment 5 by Alvis (Link Technologies) Case 11684 added to project 10.148 |
| 09 Oct 2019 | 08:17AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls |