Company: Link Technologies
Case No: L11827. Project: 11.40: LinkSOFT Version 11.4
Logged By: Alvis (Link Technologies) on 13 Nov 2019 10:32AM
Priority: Low
Product: Point of Sale
Group: Enhancement
Time Taken: 4.00 (Weight: 4.00)
Version: 11.4.0302
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Development, Rashna, Sanjay, Sanjeet
Resolve By: Friday, 15 November 2019 10:24 AM [1618 days since logged date]
Status: Closed
Subject: Change of Park Slip Print Layout

Bula Sanjeet

The Tappoo team is requesting if the park slip layout can be changed. 

As advised by them, with the current park slip, cashiers are using park slip to collect cash from customers. Once cash is collected, they alter the line items and process the parked transaction. In this process, the cashier is cheating the system by deleting the line items. The customer does not query as the cash sale docket is an exact replica of park slip with few wording differences.

 Tappoo is requesting if we can change the look to something like below: 

Please review and advise, so we can take it for development.


Audit Notes:Edited by alvis on 13/11/19 10:32. Edited by alvis on 13/11/19 10:24. 
13 Nov 201907:51AM Comment 1 by Sanjeet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 13-11-2019 07:50 AM Time Taken: 0.50

Hi Sanjay,

I think the request from Tappoo is reasonable for us to make the change. Can you please review and advice.


13 Nov 201909:26AM Comment 2 by Sanjay (Link Technologies) Assigned To: Sanjeet (Link Business Solutions) Followup Date: 13-11-2019 09:25 AM Time Taken: 0.50
Hi Sanjeet, we will make these changes in V11

13 Nov 201910:24AM Comment 3 by Alvis (Link Technologies) Case L11827 added to project 11.004
13 Nov 201910:25AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 15-11-2019 10:24 AM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.4.1113

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed POS Receipt 80mm to hide sections not applicable for the PARKED transaction.

2. Affected Areas:

  1. Receipt 80mm

3. The issue was caused by:

  1. Improvement

4. Notes
5. Next Step

18 Nov 201910:03AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-11-2019 09:47 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Validate that the park transaction contains the following

  1. Items
  2. Cashier
  3. Customer
  4. Customer Notes
  5. Total Due



Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.4.1115
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Closure

    If you have any queries regarding this support incident, please email and include the Case No: L11827 in the subject line of all emails regarding this issue.

    Document size: 36.0 KB
    For call complaints, please contact the Managing Director of the company using this form