Company: Link Technologies
Case No: L12014. Project: 11.40: LinkSOFT Version 11.4
Logged By: Alvis (Link Technologies) on 22 Jul 2020 01:36PM
Priority: High
Product: Framework
Group: Enhancement
Time Taken: 4.00 (Weight: 4.00)
Version: 11.4.0903
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Sanjay
Resolve By: Wednesday, 22 July 2020 12:00 AM [1366 days since logged date]
Status: Closed
Subject: AR Sales Order View - Timeout
Summary:    Aarti reported that one of their clients have timeout error in the menu "AR Sales Order View".
Audit Notes:Edited by sanjay on 08/12/20 10:36. Edited by sanjay on 08/12/20 09:45. 
22 Jul 202001:39PM Comment 1 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 22-07-2020 05:36 PM Time Taken: 2.00 Notes: Edited by alvis on 22/07/20 13:48. 

Development work for this case has been completed.

The change will be available in version:10.155.0722, 12.0.0722

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Refactored "AR Sales Order" extraction procedure to improve performance

2. Affected Areas:

  1. AR Sales Order View

3. The issue was caused by:

  1. A large number of entries in the Sales order Archive table caused timeout when computing tax and amount on the screen.

4. Notes
5. Next Step


Development Reference

24 Jul 202003:15PM Comment 2 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-07-2020 06:53 PM Time Taken: 2.00
System test completed.

08 Dec 202009:45AM Comment 3 by Sanjay (Link Technologies) Case L12014 added to project 11.4
08 Dec 202010:36AM Comment 4 by Sanjay (Link Technologies) Case L12014 added to project 11.4
If you have any queries regarding this support incident, please email and include the Case No: L12014 in the subject line of all emails regarding this issue.

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