Company: Link Technologies
Case No: L11988. Project: 12.10: LinkSOFT version 12.1
Logged By: Alvis (Link Technologies) on 03 Jun 2020 04:41PM
Priority: High
Product: Point of Sale
Group: Enhancement
Time Taken: 4.00 (Weight: 4.00)
Version: 12.10.1020
Assigned To: Rashna (Edge Business Solutions)
Circulation: Alvis, Rashna
Resolve By: Wednesday, 03 June 2020 12:00 AM [1414 days since logged date]
Status: Closed
Subject: Add Return policy days configuration to enforce a limit on returning invoices
Summary:    

Databases with large number of invoices cause the menu "Point of Sale -> Customer Profile -> Details" to take a long time to load.

To resolve the issue, we need to add Return policy days configuration to enforce a limit on returning invoices.

This change will impact returns through Link Web and POS screen.


Audit Notes:
03 Jun 202004:46PM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 03-06-2020 08:42 PM Time Taken: 2.00

Development work for this case has been completed.

The change will be available in version:11.5.0603

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Added configuration "Return Policy Number of Days". Default to 30 days
  2. Enforced this to returning transactions in Link WEB and POS Screen.
  3. Changed New/Demo build to default POSCASH customer code to "Monthly"

2. Affected Areas:

  1. Link WEB -> Point of Sale -> Customer Profile -> Return List -> Add return transaction.
  2. POS Application -> Returns -> Save Transaction. Validation added to check the return days.

3. The issue was caused by:

  1. Improvement for high volume databases.

4. Notes
5. Next Step
: UAT

----------------------

Development Reference


04 Jun 202010:47AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 04-06-2020 02:43 PM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1

Set "Return Policy Number of Days" to 5.

  1. Create an invoice in POS with the transaction date as of 04/06/2020.
  2. Create an invoice under "Link web - Customer Profile - Invoice List" with the transaction date as of 04/06/2020.

User should be able to return above sales

Pass
2

Set "Return Policy Number of Days" to 5.

  1. Create an invoice in POS with the transaction date as of 29/05/2020
  2. Create an invoice under "Link web - Customer Profile - Invoice List" with the transaction date as of 29/05/2020

User should not be able to return above sales

Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0603
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Documentation

    08 Jun 202008:40AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 08-06-2020 10:57 AM Time Taken: 1.00

    Hi Sanjay, 

    Documentation has been updated at "LinkSOFT\LinkWebApplicationsPortal\Company Administration\Configuration\Point_of_Sale.htm"

    Thanks
    Rashna


    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11988 in the subject line of all emails regarding this issue.

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