Company: Link Technologies
Case No: L10444. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 06 Jun 2019 07:32AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 7.50 (Weight: 7.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Friday, 14 June 2019 12:00 AM [1778 days since logged date]
Status: Closed
Subject: Inconsistency with "Pay Code" fields in version 11.
  1. Navigate to "Payroll Maintenance  - Pay Codes". 
    1. Click on "Add New" and select "Pay Type"  as "Banking".
    2. Notice that the "Include Super" and "Benefit Type" are not in the edit form.
  2. Navigate to "Payroll Maintenance  - Bank"
    1. Create a new bank as "TL Bank". The system creates the pay code for the bank
    2. "Pay Code" created shows "Include Super - Yes" and "Benefit Type = Tax Only". These were the default values for  a new pay code in BO
  1. Benefits and Super do not apply to "Banking" pay codes. This gives incorrect information on the screen and report.
  2. Users do not have the option to edit the above values.


  1. Review the default values for all "PayCode Type"
  2. Review the default values for pay codes created from "Bank Code" and "Leave Code"
Audit Notes:Edited by sanjay on 11/09/19 15:49. 
06 Jun 201907:32AM Comment 1 by Rashna (Edge Business Solutions) Case 10444 added to project 11.0
07 Jun 201903:19PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-06-2019 03:19 PM Time Taken: 2.50

Hi Rashna,

The default values created are the same as in version 10. In version 10 you were not able to see the fields in screen however the defaults were saved to the database.


20 Jun 201909:14AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 20-06-2019 09:14 AM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version: 11.0.0619

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed the defaults (Includes Super = No, Benefit Type = Tax Only) when pay codes are created automatically from bank maintenance.

2. The issue was caused by:

  1. Improvement

3. Next Step:

  1. UAT

4. Notes:

20 Jun 201909:36AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-06-2019 09:36 AM Time Taken: 2.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail

Create a new bank code as CB - City Bank. This should create a paycode as CB in the pay codes. 

Include Super should be no, and benefit type = "Tax Only"


Create a new leave code as AAL20. 

Include Super should be no, and benefit type = "Tax Only". Users have the ability to edit this


Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0613
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: Closure

    09 Oct 201908:17AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email and include the Case No: L10444 in the subject line of all emails regarding this issue.

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