Company: Link Technologies
Case No: L10297. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 04 Apr 2019 03:16PM
Priority: Medium
Product: Payroll & HR
Group: Software Defect
Time Taken: 8.50 (Weight: 8.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Friday, 05 April 2019 12:00 AM [1840 days since logged date]
Status: Closed
Subject: Unable to generate the "Employee Deduction Listing Report"

Hi Alvis, 

Version - 11.0.3029

Reports filters

  1. Date - 01/01/2019
  2. Company - 1001

Below error occurs when generating the report.

Audit Notes:
04 Apr 201903:16PM Comment 1 by Rashna (Edge Business Solutions) Case 10297 added to project 11.0
05 Apr 201908:39AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-04-2019 08:39 AM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version: 11.0.0405

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Resolved error in the report

2. The issue was caused by:

  1. Incorrect parameter was used

3. Next Step:

  1. UAT

4. Notes:

09 Apr 201907:34AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 10-04-2019 12:00 AM Time Taken: 2.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Run the report for company 1001, the report should be generated without errors.Pass

Test the report filters

  1. Company
  2. Employee
  3. Employee Status
  4. Pay Team
  5. Territory, Branch, Cost Centre
  6. Pay Code
  7. Deduction Type
  8. Pre Tax
  9. Deduction Status
  10. Show Details
  11. Search

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0408
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step: for documentation

    11 Apr 201902:00PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-04-2019 12:00 AM Time Taken: 2.50

    Hi Sanjay, 

    Documentation for the case has been updated under

    • Payroll-> Employee Setup-> Reports-> Employee Deduction Listing.
    • Link Web -> Business Intelligence -> Payroll Report - Employee Reports -  Employee Deduction Listing.


    12 Apr 201908:31AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-04-2019 08:31 AM Time Taken: 1.50
    Thanks Rashna

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email and include the Case No: L10297 in the subject line of all emails regarding this issue.

    Document size: 60.7 KB
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