| Subject:  | Sub Account not showing in File Export for Acumatica | 
| Summary:     | Section A - Describe what the issue is about. Include Error Message (Include screenshots) 
 
  Sub Account not showing in File Export for Deduction Pay Codes  Table 1: Environment Details where this issue can be seen
 | Server Name: |  LINKQA4 |  | Database name: |  DEMO-LINKOFT |  | Application Hosted on: |  https://www.link247.com.au/LinkCustomerSupport |  | LinkSOFT Version: | 13.11.1021.GA  |     
 
 Section B. The issue can be reproduced by performing the following steps:  - Update GL Code on the following Pay Codes
- FSL - Staff Loan Deduction - 5001
 - UNIF - Uniform Fee - 5002
 - FSCLB - Staff Social Club - 5003
 
  - Created entries under GL Accounts
- 5001 - Staff Loan
 - 5002 - Uniform
 
  - Created Pay
 
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| Audit Notes: | Edited by sanjay on 22/02/22 15:16. Edited by sanjay on 18/02/22 10:15. Edited by sanjay on 27/01/22 16:56. Edited by sanjay on 25/01/22 16:12. Edited by sanjay on 14/01/22 11:02.  | 
| 07 Dec 2021 | 07:16AM  Comment 1 by Sitla (Edge Business Solutions)  Assigned To: Sanjay (Link Technologies) Followup Date: 10-12-2021 09:15 AM Notes: ETC extended from: 15/12/2021 to 10/12/2021 | 
 | Hi Sanjay, Need a solution to this case as the client is not able to complete their month-end.  | 
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| 08 Dec 2021 | 08:53AM  Comment 2 by Sanjay (Link Technologies)  Assigned To: Sitla (Edge Business Solutions) Followup Date: 09-12-2021 10:50 AM Time Taken: 1.00 | 
 | Hi Sitla, there is not enough information on this case for me to address. Bring this to a discussion on Teams and show me what the issue is. You can then rewrite this case and submit it for development work.  | 
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| 23 Dec 2021 | 03:20PM  Comment 3 by Sitla (Edge Business Solutions)  Assigned To: Sanjay (Link Technologies) Followup Date: 24-12-2021 05:10 PM Notes: ETC extended from: 10/12/2021 to 24/12/2021 | 
 | Hi Sanjay, As discussed, this case relates to Mindpearl customization done on case number L12264- “Acumatica” GL integration to LinkSOFT Payroll using CSV File Export. The Sub Account is not picking on new deduction pay codes from the Cost Center GL Account - Menu "Payroll and HR Maintenance ~> Territory Branch Cost center". as per the design.
  - FSL - Staff Loan Deduction - 5001
 - UNIF - Uniform Fee - 5002
 - FSCLB - Staff Social Club - 5003
 
 
 
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| 29 Dec 2021 | 03:11PM  Comment 4 by Sitla (Edge Business Solutions)  Assigned To: Sanjay (Link Technologies) Followup Date: 04-01-2022 10:59 AM Time Taken: 2.00 Notes: ETC extended from: 24/12/2021 to 04/01/2022 | 
 | Hi Sanjay, I have done testing on the Mindpearl Database and the Sub Account not showing in File Export for any of the Deduction Pay Codes irrespective of when it was created. Table 1: Environment Details where this issue can be seen
 | Server Name: | LINKQA4 |  | Database name: | Client-Mindpearl-LINKOFT |  | Application Hosted on: | http://linkqa4/CLIENT-MINDPEARL-LINKSOFT |  | LinkSOFT Version: | 13.20.1215.GA  |      
 
 Section B. The issue can be reproduced by performing the following steps:  - Checked all Integration setup as per Initial Customisation Case Number L12264
 - Created Pay  DTD -  09.01.2022
- Pay No. 44
 - Emp - M051046
 
  -  Used the Following Deduction Codes
- BSP Medical
 - Headsets Deduction
 - Recovery
 - Carpenters Finance
 - Vinod Patel
 - Recovery - Administration Fee
 - Medical Recovery
 - Vodafone recovery
 - Access Card/ID Card Deduction
 - PC Monitor Damage
 - Recovery - Travel Airfare
 - Recovery Travel Other
 - ?Staff Loan
 
  - Generated FMIS File as per below figure:
 
 SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 20  | 0  | BSP Medical   |  SUV1  | 873000  | Stationery  | 0  | FTN109012022  | 20220109  | 0  | EA  | 20  | 0  | Head sets Deduction   |  SUV1  | 630000  | Revenue  | 0  | FTN109012022  | 20220109  | 0  | EA  | 20  | 0  | Recovery   |  SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 20  | 0  | Carpenters Finance   |  SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 20  | 0  | Vinod Patel  |  SUV1  | 630000  | Revenue  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 4  | Recovery - Administration Fee   |  SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 20  | 25  | Medical Recovery  |  SUV1  | 821300  | Communication Costs-Mobile Phones  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 25  | Vodafone recovery  |  SUV1  | 873000  | Stationery  | 0  | FTN109012022  | 20220109  | 0  | EA  | 20  | 0  | Access Card/ID Card Deduction  |  SUV1  | 822200  | Maintenance-EDP Equipment  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 25  | PC Monitor Damage  |  SUV1  | 841000  | Travel-Airfare  | 0  | FTN109012022  | 20220109  | 0  | EA  | 10  | 0  | Recovery - Travel Airfare  |  SUV1  | 843000  | Travel-Other  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 25  | Recovery Travel Other  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 81.52  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 81.52  | 0  | Accrued Leave Expense  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 5.43  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 5.43  | 0  | Accrued Leave Expense  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 5.43  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 5.43  | 0  | Accrued Leave Expense  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 5.43  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 5.43  | 0  | Accrued Leave Expense  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 5.43  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 5.43  | 0  | Accrued Leave Expense  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 5.43  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 5.43  | 0  | Accrued Leave Expense  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 5.43  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 5.43  | 0  | Accrued Leave Expense  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 5.43  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 5.43  | 0  | Accrued Leave Expense  |  SUV1  | 420001  | Accrual - Leave  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 5.43  | Accrued Leave Provision  |  SUV1  | 811400  | Salaries And Wages-Leave Liability  | 301  | FTN109012022  | 20220109  | 0  | EA  | 5.43  | 0  | Accrued Leave Expense  |  SUV1  | 811100  | Salaries & Wages  | 301  | FTN109012022  | 20220109  | 0  | EA  | 1412.96  | 0  | Normal Hours  |  SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 300  | Australia New Zealand Banking Group  |  SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 1051.67  | Bank South Pacific  |  SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 46.64  | PAYE  |  SUV1  | 330002  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 10  | 0  | Staff Loan  |  SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 70.65  | Superannuation Fund  |  SUV1  | 330001  | Salary Control  | 0  | FTN109012022  | 20220109  | 0  | EA  | 0  | 70.65  | Superannuation Fund  |  SUV1  | 812100  | Pension  | 301  | FTN109012022  | 20220109  | 0  | EA  | 70.65  | 0  | Superannuation Fund  |  
   5. FMIS Integration Report also does not show the Cost center: - Generated Pay FMIS Integration Report
- Filtered by: 26.12.2021 to 09.01.2022
 - Company ID:1001
 - Payrun ID: 44
 - Group BY  -Cost Center
 
  
  
 
 Please refer to the original Customation case for details: L12264. Appreciate urgent attention. Sitla. 
 
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| 14 Jan 2022 | 12:04PM  Comment 5 by Sanjay (Link Technologies)  Assigned To: Sitla (Edge Business Solutions) Followup Date: 18-01-2022 01:02 PM Time Taken: 6.00 | 
 | Hi Sitla, The reason you are not seeing the Sub Account is that the accounts that are Expenses are the only ones that get a sub-account. Refer to case L12264 - Case Header Table 1 that states: “Cost Centre Code” is assigned to the employees from “Employee Maintenance – Employee Profile”. For components that are balance sheet items example “Salary Control” the “Sub Account” to be 000. 
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| 25 Jan 2022 | 04:05PM  Comment 6 by Sanjay (Link Technologies)  Assigned To: Sanjay (Link Technologies) Followup Date: 26-01-2022 05:26 PM Time Taken: 3.00 Notes: Edited by sanjay on 25/01/22 16:13. Edited by sanjay on 25/01/22 16:11. Edited by sanjay on 25/01/22 16:10.  | 
 | Development Meeting Journal: - The issue is that the Cost Center is not showing based on the Account type. The definition of ACCOUNT TYPE in the original design is based on the Component.
- Check how this was programmed in Version 12.50.0806
 
  
 Next Step: We all agreed that to resolve this issue, the only change we need to do is base the Cost Center on the menu "Integration ~> GL Accounts ~> Account Type" Users will need to enter the word "Balance Sheet" as the Account Type in the menu "Integration ~> GL Accounts ~> Account Type" where the account is a balance sheet account. All other account codes will be considered P&L accounts. Agreed to get this done in version 13.30.  | 
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| 25 Jan 2022 | 04:12PM  Comment 7 by Sanjay (Link Technologies) Case L12659 added to project 13.30 | 
| 27 Jan 2022 | 05:01PM  Comment 8 by Sanjay (Link Technologies)  Assigned To: Development Followup Date: 28-01-2022 06:56 PM Time Taken: 18.00 | 
 | PART A - Development work for this case has been completed. 1. The change will be available in version: 13.30 2. The following changes were made(Include Database object names, Program classes, and any other relevant information): - Added a new Payroll configuration for FMIS.GL.Format. Details below:
 - Configure the format for GL Accounts when Payroll transactions are created. The segment Separator is "-". Valid values are:
 1. "A" - GL Account use "Component, Territory, Branch and Cost Center" 2. "B" - Balance Sheet Accounts use "Component" GL Account only. All Other accounts use "Component, Territory, Branch and Cost Center". Balance Sheet Accounts are determined by Menu: "Integration ~> GL Accounts" where "Account Type" contains the word "Balance Sheet" 3. "C" - DEBIT Entries use "Component, Territory, Branch and Cost Center". Debit entries are made up of "Pay Components" where the "Paycode Type" is "Gross Pay, Taxable Allowance, Benefit, Non-Taxable Allowance, Non Pay Items". All other "Paycode Type" uses "Component" GL Account. 4. "D" - GL Account = "Component" GL Account only. - Added function to check Account Type
 - Amended Acumatica output file to use "Account Type" from GL Account Maintenance
   
 3. Affected Areas: - File Export - Acumatica
 - FMIS Transaction Build GL Accounts now uses this configuration
   
 4. The issue was caused by: - Change request and improvement
 
 5. Other Relevant Notes:  6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT - also check FTP Upload functionality in File Export. Error message was not updating the event log 
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| 09 Feb 2022 | 10:56AM  Comment 9 by Sanjay (Link Technologies)  Assigned To: Development Followup Date: 10-02-2022 12:51 PM Time Taken: 16.00 | 
 | 
 The following tests were performed: Table 1 - Test Results
 | No | Test Case | Expected Result | Pass/Fail | Comments |  | 1 | Set the FMIS.GL.Format configuration to A. Recreate FMIS Transactions and Verify. Generate FMIS Export file and verify
  | GL Account use "Component, Territory, Branch and Cost Center"
  | Pass
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  |  | 2 | Set the FMIS.GL.Format configuration to B. Recreate FMIS Transactions and Verify. Generate FMIS Export file and verify
  | Balance Sheet Accounts use "Component" GL Account only. All Other accounts use "Component, Territory, Branch and Cost Center". Balance Sheet Accounts are determined by Menu: "Integration ~> GL Accounts" where "Account Type" contains the word "Balance Sheet"
  | Pass
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  |  | 3 | Set the FMIS.GL.Format configuration to C. Recreate FMIS Transactions and Verify. Generate FMIS Export file and verify
  | DEBIT Entries use "Component, Territory, Branch and Cost Center". Debit entries are made up of "Pay Components" where the "Paycode Type" is "Gross Pay, Taxable Allowance, Benefit, Non-Taxable Allowance, Non Pay Items". All other "Paycode Type" uses "Component" GL Account
  | Pass
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  |  | 4 | Set the FMIS.GL.Format configuration to D. Recreate FMIS Transactions and Verify. Generate FMIS Export file and verify
  | GL Account = "Component" GL Account only.
  | Pass
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  |  | 5 | Verify Aucmatica file export uses GL Account Balance Sheet to set Sub Account values
  | The output file has 000 when the account is Balance Sheet
  | Pass
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  |      Environment Details - OS version: Win10
 - Application version:13.30
 - Setup on: 
- Server: LinkQA4
 - Database: LinkSOFT
 - LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
 
  - Login Details: Standard username and password for user "admin"
 
 Next Step: Closure
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| 18 Feb 2022 | 10:15AM  Comment 10 by Sanjay (Link Technologies) ETC was changed from 04/01/2022 to 04/01/2022 |