| Subject: | Request for LinkSOFT Licence for Tourism Fiji |
| Summary: | Instructions on using this template: - Once the case is created, please do NOT change the case header or comments. Add a new "comment" to the case if amendments are required.
- Replace {Registered Company Name} in the subject, and copy the "Subject".
- Attach the invoice sent to the client relating to the Licences in the Licence Portal against the Licence request and assign the case to Sanjay. Skype the case number to Sanjay
- Once the license is applied on site, close the case with the statement "Licence has been applied on-site by {User}" with any other relevant details.
- Refer to Helpdesk Policy, Licence Policy and EULA and your reseller agreement for further details.
- If there are multiple servers, Copy sections B and C and place them below the last dashed Line
Subject: Request for LinkSOFT Licence for Tourism Fiji Section A - Explain any variance to standard licence in detail with supporting documents. Special Discount Notes and Calculations including versions prior to 10.144 (Required when the standard price is not used): Section B - Licence Registration Details:
| Item | Value | | Licence Quote Number (Only required for discounts): | QT000472 | | Licence Number: | | | | | | Client Registered Name: | Tourism Fiji | | Client Contact Name: | Makereta Qalo | | Client Contact Email/Phone: | 6722433 | | | | | LinkSOFT Version: | 15 | | Server Name: | LINKHRIS | | Database Name: | TourismFiji-LinkSOFT | | Production Date(When did the client start using LinkSOFT): | 12/01/2024 | | Expiry Date (Min.12 months. Recommend END OF Month): | 12/01/2025 |
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| Enable Subscription Price for This customer (Y/N)
| N
| Enable Cloud Hosting for this customer (Y/N)
| N
|
|
| | Total One-Off Cost for this server (If Applicable): | 3950
| | Total Annual amount for this server: | 790 |
Section C - Licence Count.| Module | Description | Type | Existing Qty | Add Qty | Total Qty | | SYS | Server Licence (1 licence for each server/database) | Server | | 1 | 1 | | HRM | --> Human Resource Management (Active Stations & Active Employee Count. Includes Payroll, Employee Self Serve) | Station | | | | | HRM | --> Human Resource Management (Active Stations & Active Employee Count. Includes Payroll, Employee Self Serve) | Employee | | 55 | 55 | | TNA | - - - Time and Attendance (1 licence for each server/database) | Server | | | | | REC | - - - Recruitment Management (1 licence for each server/database) | Server | | | | | POS | --> Point of Sales (Active Stations. Includes Inventory, Purchasing) | Station | | | | | EFT | - - - Electronic Fund Transfer (1 licence for each server/database) | Server | | | | | FCI | - - - Forecourt Control Integration (1 licence for each server/database) | Server | | | | | VMS | - - - VAT Monitoring System (1 licence for each server/database) | Server | | | | | REPL | - - - Replication (1 licence for each server/database) | Server | | | | | FMS | --> Financial System Portal (1 licence for each server/database) | Server | | | | | API | --> Integration API for ERP (1 licence for each server/database) | Server | | | | | HEL | --> Helpdesk System (1 licence for each server/database) | Server | | | |
---- Place Section B and C below this line or each additional server this client has ------------------------------------ |
| Audit Notes: | Edited by sanjay on 05/02/24 16:52. Edited by salesh on 12/01/24 18:53. Edited by salesh on 12/01/24 17:24. |
| 15 Jan 2024 | 07:44AM Comment 1 by Salesh Dayal Assigned To: Sanjay (Link Technologies) Followup Date: 16-01-2024 07:37 AM Notes: ETC extended from: 12/01/2024 to 16/01/2024 |
| Good Morning Sanjay May you please issue the licenses. Company has paid. in addition. we are not able to view the organization on the licenses portal. Thanks Salesh |
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| 15 Jan 2024 | 09:12AM Comment 2 by Sanjay (Link Technologies) Assigned To: Salesh Dayal Followup Date: 16-01-2024 09:08 AM Time Taken (hrs): 1.00 Notes: Edited by sanjay on 15/01/24 09:14. |
| Morning Salesh, Licence issued. Morning Salesh, Licence issued. In Licence Portal, no need to add organisation. We only need customers created in Helpdesk Let me know if you still need organisation access in the Licence Portal |
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| 19 Jan 2024 | 03:10PM Comment 3 by Salesh Dayal Assigned To: Sanjay (Link Technologies) Followup Date: 23-01-2024 03:01 PM Notes: ETC extended from: 16/01/2024 to 23/01/2024 |
| Hi Sanjay We wish to add in the "Recruitment Management" and "Time and Attendance" for Tourism Fiji. (as these are free of cost to them) This was missed out in the quote. Please assist in providing them with the licenses. Do guide me on the process to achieve the above Thanks Salesh |
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| 05 Feb 2024 | 04:52PM Comment 4 by Sanjay (Link Technologies) Assigned To: Salesh Dayal Followup Date: 06-02-2024 04:49 PM Time Taken (hrs): 1.00 Notes: ETC extended from: 23/01/2024 to 06/02/2024 |
| Hi Salesh, FOC Licence issued. |
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| 12 Apr 2024 | 01:10PM Comment 5 by Vineet (Link Business Solutions) Assigned To: Salesh Dayal Followup Date: 16-04-2024 01:01 PM Time Taken (hrs): 1.00 Notes: ETC extended from: 06/02/2024 to 16/04/2024 |
| Bula License has been retrieved onsite. We will proceed to close this case for now Thanks
Vineet Ram
222 0085 |
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