Company: Link Technologies
Case No: L10238. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 05 Mar 2019 09:57AM
Priority: High
Product: Framework
Group: Software Defect
Time Taken: 7.50 (Weight: 7.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Rashna, Sanjay
Resolve By: Wednesday, 06 March 2019 12:00 AM [2257 days since logged date]
Status: Closed
Subject: Unable to "View" documents from "Report Email Log".
Summary:    

Steps to Replicate

  1. Schedule the "Advertisement Listing" report from "Report Schedule". Schedule the report with "Date Type" as "ALL".
  2. Navigate to "Report Email Log". Expand into the details and click on the "View" link for the advertisement report.
  3. The form opens but it does not show the report.

Test Environment

  • Version - 11.0.0.0304
  • Database - LINKSOFT_REPORTNOTES.
  • Server - LINKQA4
  • Chrome Version - 72.0.3626.119
  • Microsoft Edge 42.17134.1.0


Audit Notes:Edited by sanjay on 11/09/19 15:27. 
05 Mar 201909:57AM Comment 1 by Rashna (Edge Business Solutions) Case 10238 added to project 11.0
05 Mar 201904:28PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-03-2019 04:28 PM Time Taken: 3.50

Development work for this case has been completed.

The change will be available in version: 11.0.0305

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected the procedure that extracts report values to provide "EmailFrom"

2. The issue was caused by:

  1. The procedure did not include the new configuration value for "Email From"

3. Next Step:

  1. UAT

06 Mar 201908:41AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 06-03-2019 08:41 AM Time Taken: 2.50
Hi Sanjay
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Schedule the "Advertisement Report" to run every day. Review the "Report Email Log". Expand into the details and click on the "View" option to see the file emailed. This should successfully load the "Advertisement Report".Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.0305
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT_REPORTNOTES

Steps to reproduce failed scenarios: N/A

Next Step: for closure


    07 Mar 201909:04AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 07-03-2019 09:04 AM Time Taken: 1.50
    Thanks Rashna 

    09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10238 in the subject line of all emails regarding this issue.

    Document size: 4.6 KB
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