Company: Link Technologies
Case No: L11674. Project: 11.40: LinkSOFT Version 11.4
Logged By: Rashna (Edge Business Solutions) on 19 Aug 2019 01:47PM
Priority: Medium
Product: Point of Sale
Group: Software Defect
Time Taken: 5.00 (Weight: 5.00)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Tuesday, 20 August 2019 12:00 AM [1703 days since logged date]
Status: Closed
Subject: "Payments" on the customer screen loads the "Invoice" details twice.
Summary:    

Tested in version 10.147 and 11.816.

Steps to Replicate

  1. Process a credit sale for customer "BBFiji" worth $80.
  2. Allocate payment of $15 from "Point Sale -> Account Payment -> Payment for Credit Sale"
    1. Select "Auto Allocate" to allocate the payment to the invoice.
  3. Navigate to the customer screen and load customer "BBFiji".

  4. Go to the "Payments Tab". Expand into the "Payment Details" . The "Invoice" details are repeated. Refer to Figure 1.

Figure 1: Payment Details

Audit Notes:Edited by alvis on 21/08/19 14:35. Edited by alvis on 19/08/19 13:47. 
19 Aug 201901:47PM Comment 1 by Alvis (Link Technologies) Case 11674 added to project 11.1
19 Aug 201901:49PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 19-08-2019 01:49 PM Time Taken: 2.50

Development work for this case has been completed.

The change will be available in version:11.0.0816

1. The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. Changed the "Payment Allocations Select" procedure to prevent duplicate invoices from showing

2. Affected Areas:

  1. Customer Maintenance ~> Payments Tab ~> Expand payment entry to view invoices

3. The issue was caused by:

  1. The allocated invoice was displayed twice in the payment allocations grid.

4. Notes
5. Next Step
: UAT


21 Aug 201902:35PM Comment 3 by Alvis (Link Technologies) Case 11674 added to project 11.0
22 Aug 201908:00AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 22-08-2019 08:00 AM Time Taken: 2.50
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1
  1. Process a credit sale for customer "BBFiji" worth $80.
  2. Allocate payment of $15 from "Point Sale -> Account Payment -> Payment for Credit Sale"
    1. Select "Auto Allocate" to allocate the payment to the invoice.
  3. Navigate to the customer screen and load customer "BBFiji".

  4. Go to the "Payments Tab". Expand into the "Payment Details" . Payment details should show the invoice record only once.


Pass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 11.0.08
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: LINKSOFT-DEMO-11-RASHNA

Next Step

  1. Closure

    09 Oct 201908:17AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L11674 in the subject line of all emails regarding this issue.

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