Company: Link Technologies
Case No: L12866. Project: 14.60: LinkSOFT Version 14.60 - April 2023
Logged By: Sanjay (Link Technologies) on 24 Mar 2023 04:42PM
Priority: High
Product: FMIS (Jiwa/Epicor/etc)
Group: Software Defect
Time Taken: 8.00 (Weight: 12.00)
Assigned To: Sanjay (Link Technologies)
Circulation: Development, Sanjay, Vineshwar Prasad
Resolve By: Friday, 31 March 2023 12:00 AM [390 days since logged date]
Status: Closed
Subject: Invoices Integrated from MYOB to LinkSOFT Fail to sign into TIMS as the Tax Amount is Negative for Credit Notes
Summary:    Invoices Integrated from MYOB to LinkSOFT Fail to sign into TIMS as the Tax Amount and the Unit Price for Credit Notes is Negative
Audit Notes:Edited by sanjay on 24/03/23 16:42. 
24 Mar 202304:45PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 24-03-2023 10:42 PM Time Taken: 6.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 14.60

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. MYOB stores Credit Note amounts as a Negative amounts. LinkSOFT Stores all amounts as Positive and holds the Document Type as "Credit Note". 
  2. We have changed the Tax Amount to Positive when importing from MYOB

3. Affected Areas:

  1. MYOB Import of AR Invoices and Credit Notes

4. The issue was caused by:

  1. Seems like MYOB changed the sign of some of the amounts. We will monitor the integration

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT

27 Mar 202311:54AM Comment 2 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-03-2023 05:47 PM Time Taken: 1.00
The following tests were performed:

Test Setup Instructions:
  1. Create an Invoice
  2. Create an Invoice with discount
  3. Reversal Sale & Credit Note
Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Create an Invoice
The invoice should Integrate into MYOB

2Create an Invoice with discount
The invoice should Integrate into MYOB

3Reverse Sale
The invoice should Integrate into MYOB with Tax details correctly

4Credit Note
The invoice should Integrate into MYOB with Tax details correctly


Environment Details

  1. OS version: Win11
  2. Application version: 14.60.0325.GA
  3. Setup on:
    1. Server: LinkQA1
    2. Database: LinkSOFT-DEMO
    3. LinkSOFT URL: HTTP://LinkQA1/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

27 Mar 202301:43PM Comment 3 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 27-03-2023 07:42 PM Time Taken: 1.00
Thanks Vineshwar.

If you have any queries regarding this support incident, please email and include the Case No: L12866 in the subject line of all emails regarding this issue.

Document size: 9.8 KB
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