Company: Link Technologies
Case No: L12200. Project: 12.30: LinkSOFT Version 12.30
Logged By: Sanjay (Link Technologies) on 19 Mar 2021 08:57AM
Priority: High
Product: Framework
Group: Enhancement
Time Taken: 9.50 (Weight: 12.00)
Version: 12.32
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Friday, 26 March 2021 01:58 PM [1126 days since logged date]
Status: Closed
Subject: Integration Transactions that have failed is difficult to view and re-process

Integration Transactions that have failed is difficult to view and re-process. The user has to view the failed transactions in the DATA VIEW, then go through each customer and search for the failed transaction.


  1. Add an AR transaction View screen with a date filter
  2. Failed transactions should appear even if not within the date filter
  3. Add the ability to EDIT RESUBMIT
Audit Notes:Edited by sanjay on 24/03/21 11:21. 
19 Mar 202109:00AM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 19-03-2021 12:57 PM Time Taken: 8.00

PART A - Development work for this case has been completed.

1. The change will be available in version:12.32.0319

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Added a new form "AR Transaction View"
  2. Added same capability as AR Master View - Detail Transactions
  3. Added date filters. Failed transactions appear even when the date filter is not within the failed transaction view
  4. Added ability to 

3. Affected Areas:

  1. New View for AR Transactions

4. The issue was caused by:

  1. Ease reprocessing failed transactions

5. Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation)


PART B - Development Reference (Place descriptor for objects changed):UAT

1. Changes implemented was according to the approved design (Y/N):

2. Other relevant notes:

24 Mar 202110:04AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-03-2021 01:58 PM Time Taken: 1.00 Notes: ETC extended from: 26/03/2021 to 26/03/2021
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Validate that a new menu is added under "Integration - AR Transaction View"Pass
2Users should able to filter the transactions by DatePass
3Failed transactions appear even when the date filter is not within the failed transaction view
4Users should be able to resubmit failed recordsPass

Environment Details

  1. OS version: Windows Server 2012
  2. Application version: 12.32.0323BETA
  3. Setup: Demo
  4. Server :
  5. Database: LINKSOFT

Next Step

  1. For Documentation

    24 Mar 202101:51PM Comment 3 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 24-03-2021 05:27 PM Time Taken: 0.50
    Documentation updated

    06 Apr 202101:14PM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 06-04-2021 05:12 PM
    Thanks guys

    If you have any queries regarding this support incident, please email and include the Case No: L12200 in the subject line of all emails regarding this issue.

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