Company: Link Technologies
Case No: L08409. Project: 08.20: LinkSOFT Version 8.2
Logged By: Alvis (Link Technologies) on 15 Mar 2017 10:20AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 7.00 (Weight: 7.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna
Resolve By: Friday, 03 March 2017 12:00 AM [3510 days since logged date]
Status: Closed
Subject: Users unable to edit time to zero under Time View - By Week
Summary:    
Case logged by Rashna on behalf of Goodman Fielder
1. Issue Description (Current behaviour and expected behaviour): 

Customers are using the feature "Import, Submit and Approve"

All editing for allowance and ESS time is done under Time View - By Week.

However, users can not directly set hours to zero. They can reduce hours from 8 to 1. However not 8 to 0

2. Environment Details: (Application version and Patch and any other information that will help identify the issue)

8.09

    3. Next Step
    - Customer support will assist with resolving the issue and will contact you within the next working day.
    - If the issue requires immediate attention, please call our office on: 3382136. 
    4. TO BE COMPLETED CLOSING THE CASE
    Has the problem been solved?:
    Has the final solution review been done with the customer? (Yes/No)  
    Notes from discussion with customer    :
    Audit Notes:
    15 Mar 201710:23AM Comment 1 by Alvis (Link Technologies) Case 8409 added to project 8.10.001
    16 Mar 201708:34AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 16-03-2017 08:34 AM Time Taken: 4.00
    Development work for this case has been completed.
    The change will be available in version: 8.10.001
    Documentation update required(Yes/No. Add change details below): No
    QA required(Yes/No.Include areas that require testing): Yes

    The following changes were made(Include Database object names, Program classes and any other relevant information):

    1. The issue was caused by the update process skipping records that had zero duration.
    2. We have changed the process to update records with zero duration.

    Documentation details:
      

    12 Apr 201712:25PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Development Followup Date: 13-04-2017 12:00 AM Time Taken: 2.00
    1. Was this test completed using Demo / New / Other database? Demo
    2. Did the test pass or fail? Pass
    3. Tab order, spelling, alignment, font size consistency, screen size etc checked? N/A
    4. Data verified, saved, edit, delete/void? N/A
    5. Documentation update required? 
    Additional Details (Risks, issues, special conditions required for this test to pass etc): 

    Test Plan

    Task No Task Description Status
    1  Create a time entry and claim entry Pass
    2  Edit Time for the time entry and claim entry Pass
    3  Enter hours as positive or 0. This should be saved in ESS Pass
    4  Enter negative hours this should not be saved in ESS Pass


    12 Apr 201701:12PM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-04-2017 01:12 PM Time Taken: 1.00
    No documentation required.

    If you have any queries regarding this support incident, please email Support@LinkTechnologies.com.au and include the Case No: L08409 in the subject line of all emails regarding this issue.

    Document size: 7.4 KB
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