Company: Link Technologies
Case No: L12630. Project: 13.12: LinkSOFT version 13.12
Logged By: Sanjay (Link Technologies) on 27 Oct 2021 09:59AM
Priority: Low
Product: Point of Sale
Group: Software Defect
Time Taken: 15.00 (Weight: 22.00)
Version: 13.12.1116
Assigned To: Development
Circulation: Development, Sanjay
Resolve By: Friday, 29 October 2021 11:59 PM [908 days since logged date]
Status: Closed
Subject: Log Message: Message: Product [8696630132307] price is not setup - Should be INFORMATION not ERROR

Log Message: Message: Product [8696630132307] price is not setup. BaseException: System.Data.SqlClient.SqlException (0x80131904): Product [8696630132307] price is not setup. at LT.LinkPOS.DAL.POSDAL.GetInventory(String itemCode, String module, String location, String company, Decimal quantity, String customerCode, Boolean isPrescription, Boolean isClass, Boolean validateItem) at LT.LinkPOS.DAL.POSDAL.GetInventory(String locationCode, String itemCode, PosVariables variables, LocalConfigEntity lc) at LBS.LINKPOS.UI.POSMain.LoadBarcodeItem() ClientConnectionId:def1eefd-48d6-400b-9b3b-ba152c5fb5d0 Error Number:50000,State:1,Class:11

Log Once

Audit Notes:Edited by sanjay on 12/11/21 14:27. Edited by sanjay on 11/11/21 14:25. Edited by sanjay on 27/10/21 09:59. 
28 Oct 202109:42AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 03-11-2021 11:41 AM Time Taken: 12.00
PART A - Development work for this case has been completed.

1. The change will be available in version:13.20

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Removed POS specific messages and merged them into standard error reporting

3. Affected Areas:

  1. All POS Raise Error and Validation functions

4. The issue was caused by:

  1. Improvement

5. Other Relevant Notes
6. Next Step
(Review and System Test (Developer) -> UAT (Quality) -> Documentation): SYSTEM TEST ALL RAISE ERROR FUNCTIONS

11 Nov 202102:25PM Comment 2 by Sanjay (Link Technologies) Case L12630 added to project 13.12
12 Nov 202102:27PM Comment 3 by Sanjay (Link Technologies) ETC was changed from 29/10/2021 to 29/10/2021
16 Nov 202108:31AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 18-11-2021 10:20 AM Time Taken: 3.00
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Remove Part Price for an item. Sell the item in POS
Message and Log should state the item cannot be sold because the price is not set up The message should be logged once.

2Set Item stock to 0. Allow negative = False. Sell the item
Message and Log should state the item cannot be sold because of stock availability. The message should be logged once.




Environment Details

  1. OS version: Win10
  2. Application version:13.12.1115
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: Closure

If you have any queries regarding this support incident, please email and include the Case No: L12630 in the subject line of all emails regarding this issue.

Document size: 9.6 KB
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