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 Link Technologies - LinkSOFT Documentation 
Help > Link Web Applications Portal > Helpdesk Maintenance >
Task
Task denotes the tasks of an organisation. Task is used when logging cases in helpdesk. Task are mostly activities with a assigned cost.

 

Follow the steps below to create a Task.

  1. Click on the green plus sign.
  2. The Edit Form will open.
  3. Enter the details on the form. Refer to Table 1.
  4. Click on save.
  5. Click on the pencil sign to edit details.

Figure 1: Task Listing

 

Figure 2: Task edit Form

The table below describes each field on the Task form.

Table 1: Field Description for Task

Fields

Description

Code Code is the unique code for the Task.
Description

Description is the detailed description for the Task.

Notes

Notes is the  additional notes or comments for the Task.

Deleted

If deleted is ticked it marks the record as Deleted.