| Subject: | Incorrect outstanding balance in Account Payment and Allocation screen for customers having layby and credit sale |
| Summary: | Incorrect outstanding balance in Account Payment and Allocation screen for customers having layby and credit sale. Steps to replicate: - Create a new customer with $100 credit limit
- DO a credit sale of $10
- Do a layby of $1,000 taking $100 as 10% deposit
- Do Account payment and Allocation. Search and load the customer created in 1.
- Balance shown is $910. This amount then flows to payment screen.
- When payment of $910 is taken, the allocation screen only has $10 credit sale entry. $900 is then given as change.
Solution: "Account payment and allocation" is used to take credit sale payments only, the balance should be for credit sale invoices in step 4. |
| Audit Notes: | |
| 06 Jul 2018 | 10:09AM Comment 1 by Alvis (Link Technologies) Case 9401 added to project 09.4 |
| 06 Jul 2018 | 11:47AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 06-07-2018 11:47 AM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version: 9.4.8.6 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Corrected the procedure that gets the customer balance. Customer balance is based on the following rules:
- Account payment - Sum of all outstanding credit sale invoices
- LayBy - Sum of all outstanding layby sale invoices
- All others - Sum of all outstanding invoices (Layby + Credit Sale)
- Corrected the form to display correct balance.
2. The issue was caused by: - Incorrect balance calculation for account payment.
3. Next Step - UAT
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| 09 Jul 2018 | 08:53AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-07-2018 08:53 AM Time Taken: 1.00 |
| system test completed. proceed with UAT |
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| 09 Jul 2018 | 09:07AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 10-07-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay,
This case has been successfully tested.
Documentation updated at Point of Sale -- Point of Sale -- Account Payment -- Account Payment and Allocation
Test Plan - Created a new customer with $100 credit limit
- Did a credit sale of $10
- Did a layby of $1,000 taking $100 as 10% deposit.
- Do a Account payment and Allocation. Balance should $10.00 and Available Credit should be $90 - Pass
Test Environment - Version 9408 Beta 7
- LINKSOFT on QA1
Thanks
Rashna |
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| 09 Jul 2018 | 10:03AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-07-2018 10:03 AM |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |