Company: Link Technologies
Case No: L09728. Project: 10.10: LinkSOFT Version 10.1
Logged By: Vineet (Link Business Solutions) on 29 Nov 2018 08:00AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 4.50 (Weight: 4.50)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay, Vineet
Resolve By: Friday, 30 November 2018 12:00 AM [1968 days since logged date]
Status: Closed
Subject: Changing the Configuration from Menu 233 in Second Company also changes the values in Company 1
Summary:    

Hi Rashna

We have come across an issue where users change the values in menu 233 for company 1002 and the same values are saved for company 1001. I have reproduced this in demo database using the below steps:

  1. Log into back office
  2. Navigate to menu 233 Configuration
  3. Change company to 1002, select module as Payroll
  4. Type deduction in "Find" search box and you will see 5 configurations.
  5. Change the value for Flag "Email address to send deduction over gross alert" to test@gmail.com. Saved this entry
  6. Change Company to 1001. You would notice that the same email address has been saved in company 1001.

This is an issue on site. Client is on version 9.49.005 and project is under implementation stage. Please provide us patch release for this.

Audit Notes:Edited by sanjay on 05/03/19 10:35. Edited by rashna on 29/11/18 08:00. 
29 Nov 201808:04AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-11-2018 08:04 AM Time Taken: 0.50

Hi Sanjay,

For investigation.


29 Nov 201808:42AM Comment 2 by Alvis (Link Technologies) Case 9728 added to project 10.2
29 Nov 201808:56AM Comment 3 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 29-11-2018 08:56 AM Time Taken: 1.00

Hi Vineet,

I have verified the issue and the system is changing the configuration for the Organisation chosen from the dropdown as well as the default logged in Organisation.

We will remove the Organisation selection from the configuration screen in version 10.1.3.2.

The workaround for version prior to version 10.1.3.2 is as follows:

For example, changing the configuration for the company "1002", follow these steps:

  1. Switch the logged in "Organisation" to company "1002"
  2. Open configuration screen and select company "1002" from the "Organization" dropdown
  3. Make the changes to configuration and save.

29 Nov 201809:42AM Comment 4 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 29-11-2018 09:42 AM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 10.1.3.2

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Removed "Organisation" selection from "Configuration" screen
  2. Removed "Organisation" selection from "Territory Maintenance" screen
  3. Removed "Organisation" selection from "Branch Maintenance" screen
  4. Removed "Organisation" selection from "Cost Centre Maintenance" screen

2. The issue was caused by:

  1. The above screens should show data from the "Logged-IN" organization.

    3. Next Step

    1. UAT

    29 Nov 201809:57AM Comment 5 by Alvis (Link Technologies) Case 9728 removed from project 10.2
    29 Nov 201809:58AM Comment 6 by Alvis (Link Technologies) Case 9728 added to project 10.1
    29 Nov 201802:12PM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-11-2018 02:12 PM Time Taken: 1.00
    Hi Sanjay,
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1

    Validate that the company drop down is removed from the below menus

    1. 233 - Configuration
    2. 313-1 Territory
    3. 313-2 - Branch
    4. 313-4 - Cost Centre
    Pass
    2

    Change company to 1002 from the toolbar. Change the below configurations

    1. Payroll email address (Payroll) - "1002@gmail.com"
    2. Next Cash Reconciliation Number (Extension)- 1002
    3. Set  "Enable Meeting Schedule ALert" (HR) - Yes
    Pass
    3Change the company to 1001. Validate the configurations in 2 is not alteredPass
    4

    Change company to 1002 from the toolbar. Change the below configurations

    1. Payroll email address (Payroll) - "1001@gmail.com"
    2. Log into company 1002. Payroll email address should still be "1002@gmail.com"

    Pass
    5Create a  new company as FFL. Create the territory, branch and cost centre as "FFL01"Pass
    6Validate that FFL001 does not appear in Company "1001" and "1002"Pass
    7Create a new cost centre in "1002" as "20.30". Validate this does not appear in company "1001" and "FFL"Pass
    8Validate the "Cost Centre Listing" report. Company FFL should generate cost centres as "DEF" and "FFL01"Pass

    Environment Details

    1. OS version: Windows Server 
    2. Application version: 10 Beta 4
    3. Setup: Demo
    4. Server : 10.0.0.10
    5. Database: RASHNA-LINKSOFT-DEMO-10

    Steps to reproduce failed scenarios: N/A

    Next Step: for documentation


      29 Nov 201802:48PM Comment 8 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 29-11-2018 02:48 PM Time Taken: 1.00

      Hi Sanjay, 

      This case has been successfully tested as per comment 7.

      Documentation has been updated in below sections.

      1. Payroll Maintenance -- Position Setup -- Territory Maintenance
      2. Payroll Maintenance -- Position Setup -- Branch Maintenance
      3. Payroll Maintenance -- Position Setup -- Cost Centre Maintenance
      4. Payroll- Technical Reference - Payroll Configuration
      5. BO - Inventory - Technical Reference - Payroll Configuration
      Thanks
      Rashna



        10 Dec 201808:24AM Comment 9 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 10-12-2018 08:24 AM
        Thanks Rashna

        09 Oct 201908:14AM Comment 10 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
        If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09728 in the subject line of all emails regarding this issue.

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