| Subject: | Incorrect information on the Payment Adjustment reports - Issue with "Void" and "Refund" payment |
| Summary: | 1. Explain the issue Incorrect information on the Payment Adjustment reports. - Total Refund and Total Void amounts are incorrect on the report.
- An issue with "Void" and "Refund" 80mm and A4 reports,
2. Steps to reproduce - Process a payment of $60 for customer 002.
- Refund $15 out of the $60.
- Review the Payment Adjustment Report. Total Payment Refund states $60.00. Refer to Figure 1.
3. Environment Details - Version: 10 BETA 3
- Setup - Demo
- Server: 10.0.0.10
- Database: LINKSOFT-DEMO-10-RASHNA
4. Screenshot: Include screenshots for cases that need clarity. Reduce the image size before attaching it to the case. 
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| Audit Notes: | Edited by sanjay on 05/03/19 09:56. |
| 24 Sep 2018 | 02:25PM Comment 1 by Alvis (Link Technologies) Case 9589 added to project 10.0 |
| 24 Sep 2018 | 03:21PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 24-09-2018 03:21 PM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version: 10 beta5 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Corrected issue with amounts displayed for Refund and void transactions.
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| 27 Sep 2018 | 01:49PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 27-09-2018 01:49 PM Time Taken: 1.00 |
| System test completed. Performed the following: - On account payment of $60
- Refund $15 out of $60
- Print report and verified
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| 28 Sep 2018 | 08:05AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 28-09-2018 08:05 AM Time Taken: 1.00 |
| Hi Sanjay
QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Process a payment adjustment of $60.00. Refund $15.00. Verify that the refund amount is correctly output on the payment adjustment 80mm and A4 report. | Pass | | 2 | Void the remaining refund. Verify that the void amount is correctly output on the payment adjustment 80mm and A4 report | Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 10 Beta 4
- Setup: Demo
- Server : 10.0.0.10
- Database: LINKSOFT-DEMO-10-RASHNA
Steps to reproduce failed scenarios: N/A Next Step: for closure
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| 28 Sep 2018 | 10:16AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-09-2018 10:16 AM |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |