| Subject: | Data not populating for active pay in Pay Coinage Report |
| Summary: | 1. Issue Description (Current behaviour and expected behaviour):
We are not able to view coinage report for closed pays.
2. Environment Details: (Application version and Patch and any other information that will help identify the issue)
8.12
3. Next Step
- Customer support will assist with resolving the issue and will contact you within the next working day.
- If the issue requires immediate attention, please call our office on: 3382136.
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| Audit Notes: | |
| 20 Jul 2017 | 08:30AM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 20-07-2017 12:00 AM Time Taken: 1.00 |
| Hi Team,
We have diagnosed the issue with Alvis yesterday whereby he provided an update which was applied on site. This had solved the issue when we view the Pay Coinage Report for Active Pay, however now when we generate the report to view history data, no data is displayed on the report.
Environment setup in QA4 - [CLIENT-CITYSECURITY-LINKSOFT] for Alvis to investigate internally.
Regards Vinesh
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| 25 Jul 2017 | 09:45AM Comment 2 by Alvis (Link Technologies) Case 8690 added to project 8.15 |
| 25 Jul 2017 | 09:46AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 25-07-2017 09:46 AM Time Taken: 1.00 |
| Resolved issue with history pays data extraction. The issue was caused by the addition of CASH and CHEQUE components in the pay which was not available for history pays. |
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| 26 Jul 2017 | 08:14AM Comment 4 by Fariha Kauser Tafsil (Link Fiji) Assigned To: Sanjay (Link Technologies) Followup Date: 26-07-2017 08:14 AM Time Taken: 1.00 |
| QA for product and Patch Releases Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test Step 2 - Product expert allocated by Consulting Manager for Product QA. Consulting Manager to allocate resource Consulting Manager to sign off on UAT and Generic Test
STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below. Table 1 - Summarised list of issues | No | Issue Description | Resolved? | | 1 | Cannot view History pay data when Pay Coinage Report is generated. | Yes | | 2 |
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WORKFLOW: - Original case assigned to Development
- When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
- If system test passes, assign case to Consulting Manager for UAT
- If UAT Passes, Assign case for Documentation or close case
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| 09 Oct 2019 | 08:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |