| Subject: | Email Address not correctly printed in POS Receipts |
| Summary: | Issue
Email address is not fully shown in receipts. Characters are reduced to show a partial address where the email address is lengthy. Refer to figures 1 and 2. Tested in Demo Database
Version: 10.1.3.9
Figure 1. Organization Maintenace
Figure 2. Sample POS Receipt
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| Audit Notes: | Edited by sanjay on 11/09/19 15:17. Edited by rashna on 25/02/19 07:34. Edited by rashna on 25/02/19 07:34. |
| 25 Feb 2019 | 07:34AM Comment 1 by Rashna (Edge Business Solutions) Case 10199 added to project 11.0 |
| 25 Feb 2019 | 07:39AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2019 12:00 AM Time Taken: 2.50 |
| Hi Sanjay, I have reviewed the case. The issue in the case is only for 80mm receipts. A4 receipts print the full email address and the content is wrapped in the receipt. However, the 80mm receipt is using the email address set on menu 211 and the A4 receipts are using the email address set in "Link Web - Global Administration - Company". Can make this consistent. Thanks
Rashna |
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| 28 Feb 2019 | 08:45AM Comment 3 by Sanjay (Link Technologies) Assigned To: Alvis (Link Technologies) Followup Date: 28-02-2019 08:45 AM Time Taken: 1.50 |
| approved for V11 |
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| 01 Mar 2019 | 01:19PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 01-03-2019 01:19 PM Time Taken: 2.50 |
| Development work for this case has been completed. The change will be available in version: 11 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Changed Receipt 80mm to use Web company information.
- Added word wrapping to address and email fields and increased font size to 7pt.
2. The issue was caused by: - Missing word wrap and font size 6pt did not display data correctly.
3. Next Step: - UAT
4. Notes: |
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| 06 Mar 2019 | 11:14AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 07-03-2019 12:00 AM Time Taken: 2.50 |
| Hi Sanjay
QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Changed Receipt 80mm to use Web company information. Test this for below functions - Cash In
- Cash Out
- Cash Sales
- Credit Sales
- Layby
- Return
- Quotation
- Payment for Credit Sales
- On Account Payment
- Multiple Account Payment
- Payment Adjustment/ Refund
- Reprint
| Passed. "Cash In" and "Cash Out" receipts will be tested in case 9847 | | 2 | Added word wrapping to address and email fields and increased font size to 7pt. | Pass. Wrapping is added and email addresses are now printed successfully. |
Figure 1: Email on receipts
Environment Details - OS version: Windows Server 2012
- Application version: 11.0.0305
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT_REPORTNOTES
Steps to reproduce failed scenarios: N/A Next Step: for closure
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| 07 Mar 2019 | 09:03AM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 07-03-2019 09:03 AM Time Taken: 1.50 |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |