Company: Link Technologies
Case No: L09457. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 24 Jul 2018 10:29AM
Priority: Medium
Product: Point of Sale
Group: Enhancement
Time Taken: 4.00 (Weight: 4.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 25 July 2018 12:00 AM [2102 days since logged date]
Status: Closed
Subject: Separate "Void" and "Post" of stock take from menu 523-5.
Summary:    

Current Design

  1. The current design has the"VOID" and "Post Adjustment"  buttons for stocktake on the same screen. Menu 523-5 Close Stock Take.
  2. When a user selects a stocktake and clicks on "VOID" or " Post Adjustment". The system does not prompt a message to confirm the action.
  3. The above has been verified in version 949 GA.

Customer Case.

  • On-site, one of the clients selected a stocktake from 2017 and accidentally clicked on "Post Adjustment". This set the stock level to 0 for year 2018.
  • It was difficult to correct the stock from the application having over 100 items were affected. We had to also ensure that other operations were on hold while we corrected the data.

Improvement

Separate the "Void" and "Post Adjustment" option. This is to ensure that the system does not have loopholes that drop the quality of the application and to save hours from data corrections.

Audit Notes:Edited by sanjay on 05/03/19 10:24. 
30 Aug 201809:15AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 30-08-2018 09:15 AM

Approved design:

  1. Remove the void button from the bottom
  2. Enable the toolbar X button to void

30 Aug 201809:15AM Comment 2 by Alvis (Link Technologies) Case 9457 added to project 09.5
04 Sep 201801:45PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-09-2018 01:45 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.5 beta3

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Enabled Delete button X
  2. The delete button will VOID the selected record
  3. Removed Void button

2. The issue was caused by:

  1. N/A

    3. Next Step

    1. UAT

    10 Sep 201802:20PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 10-09-2018 02:20 PM Time Taken: 1.00
    System test completed. proceed with UAT. 

    18 Sep 201807:43AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-09-2018 12:00 AM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest Description Pass/Fail 
    1
     The "Delete" option should be activated on the stocktake post the close screen.
    		 Pass
    2
     The "Void" button should be removed from the stocktake post screen.
    		Pass
    3
     Create a stock take for all items in the monthly cycle. Void this record.
    		Pass, this is deleted as the focus is on entry.
    4
    		 Create a stocktake for all items in the monthly cycle. Create a second stocktake with all items in the weekly cycle. Select both stocktakes by checking the "Close" checkbox. Void the stocktakes. 
    		 Failed. Stocktake is not void. The system prompts the message to select a stocktake to void. In version 949, users were able to void multiple stocktakes with the close checkbox.

    Environment Details

    1. OS version:Windows Server 2012
    2. Application version: 10.0. Beta 3
    3. Setup: Demo 
    4. Server : 10.0.0.10
    5. Database: LINKSOFT-DEMO-10-RASHNA

    Steps to reproduce failed scenarios:

    1. Create two separate stocktakes.
    2. On menu 523-5, select both the stocktakes using the "Close" checkbox.
    3. Click on the delete icon.

    Next Step: Development to address the case.

    Thanks
    Rashna


      18 Sep 201807:53AM Comment 6 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 18-09-2018 07:53 AM

      Hi Rashna,

      The tickboxes are used for close button only.

      To void, you need to select a row and click on the delete icon.

      regards
      Alvis


      19 Sep 201810:55AM Comment 7 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-09-2018 12:00 AM Time Taken: 1.00

      Hi Team, 

      As per the net meeting with Sanjay, "Void" functionality has been standardised. A valid use case has not been justified for void of multiple stocktakes. 

      This case has been passed as per item number 3 in comment 5.

      Documentation has been updated under Backoffice -- Inventory -- Stocktake -- Close Stocktake.

      Next Step - Case assigned to Sanjay for closure.

      Thanks
      Rashna


      19 Sep 201804:30PM Comment 8 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 19-09-2018 04:30 PM
      Thanks Rashna 

      09 Oct 201908:14AM Comment 9 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09457 in the subject line of all emails regarding this issue.

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