| Subject: | Discrepancies with the "Customer Audit Report" |
| Summary: | The following issues have been identified: - Lengthy customer names are not fully printed in the report.
- If users enter more than 1 email address separated by ";" this is not fully printed in the report.
- The following details are missing from the report:
- Contact
- Tax File Number
- Pref Payment Method
- Insurer
- Policy No
- Credit Rollover Type.
|
| Audit Notes: | |
| 07 May 2019 | 08:59AM Comment 1 by Rashna (Edge Business Solutions) Case 10352 added to project 11.0 |
| 22 May 2019 | 11:01AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 22-05-2019 11:01 AM Time Taken: 4.50 |
| Development work for this case has been completed. The change will be available in version: 11.0.0522 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Refactored report to use the standard framework
- Added Missing customer fields
- Added fleet information
- Added Notes information
2. The issue was caused by: - Improvement
3. Next Step: - UAT
4. Notes: |
|
| 23 May 2019 | 02:00PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 24-05-2019 12:00 AM Time Taken: 2.00 |
| Hi Alvis, Below details are still missing from the report. - Tax File Number.
- Loyalty details
Thank
Rashna |
|
| 23 May 2019 | 03:53PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 23-05-2019 03:53 PM Time Taken: 2.50 |
| Development work for this case has been completed. The change will be available in version: 11.0.0523 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Added missing details to the report
2. The issue was caused by: - Improvement
3. Next Step: - UAT
4. Notes: |
|
| 04 Jun 2019 | 02:21PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 14-06-2019 12:00 AM Time Taken: 2.50 |
| QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | | 1 | Validate that the name "Customer Listing Report" is consistent with the report name | Pass | | 2 | Verify that report labels are consistent with the report filters | Pass | | 3 | Validate that the below data in now in the report: - Contact
- Tax File Number
- Pref Payment Method
- Insurer
- Policy No
- Credit Rollover Type.
- Tax File Number
- Loyalty Details
| Pass | | 4 | Test the report filters | Pass | | 5 | Verify that "Customer" name and multiple email addresses are fully printed in the report. | Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 11.0.0603
- Setup: Demo
- Server : 10.0.0.14
- Database: LINKSOFT-DEMO-11-RASHNA
Next Step: Documentation
|
|
| 01 Oct 2019 | 01:20PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 01-10-2019 01:20 PM Time Taken: 1.00 |
| Hi Sanjay,
I have updated the report notes for "Customer Listing Report".
Thanks Rashna |
|
| 09 Oct 2019 | 08:22AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - Cleared queue due to large number of calls |