| Subject: | Enhancement to "User Pin" form in POS (Fleet Customers) |
| Summary: | Hi Team, Fleet users are to enter the card pin to process payments. However, there are times when the user enters the pin and hits enter on the keyboard. Mileage had not been entered. Scenario - Cashier has swiped the card,
- User enters the card pin and hits enter on the keyboard
- The "User Pin" form closes,
- Mileage has not been entered.
In the above, the system fails to provide the correct mileage records, The following are options to avoid the case. - Change the design.Have the Mileage field first and than the pin. This way the cashier can put in the mileage and than request the customer to put in the pin.
- Do not change design. Make the Mileage field compulsory. Cashier can not proceed without putting in the Mileage
- Do not change the design. However prompt a message to the cashier example "Mileage has not been entered, do you wish to proceed". Here the cashier can choose between "Yes" and "No" and proceed with the transactions.
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| Audit Notes: | |
| 02 May 2017 | 02:31PM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 02-05-2017 02:31 PM Time Taken: 1.00 |
| Development meeting: Case added to project 8.12. Design: - Don't swap the fields. PIN on top and Mileage on bottom
- When users enter the PIN and hit ENTER in keyboard, upon valid PIN, focus should move from PIN field to Mileage field
- Remove ENTER from OK button and replace with F2
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| 02 May 2017 | 02:32PM Comment 2 by Alvis (Link Technologies) Case 8490 added to project 8.12 |
| 03 May 2017 | 02:20PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 03-05-2017 02:20 PM Time Taken: 2.00 |
| Development work for this case has been completed. The change will be available in version: 8.12 Documentation update required(Yes/No. Add change details below): QA required(Yes/No.Include areas that require testing): Yes
The following changes were made(Include Database object names, Program classes and any other relevant information): - We have moved the mileage top and pin bottom to standardise.
- Enter key has been replaced with F2
- ESC key will cancel
Documentation details:
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| 17 May 2017 | 02:21PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 17-05-2017 02:21 PM Time Taken: 1.00 |
| 1. Was this test completed using Demo / New / Other database? Demo 2. Did the test pass or fail? Failed 3. Tab order, spelling, alignment, font size consistency, screen size etc checked? Pass 4. Data verified, saved, edit, delete/void? 5. Documentation update required?
Additional Details (Risks, issues, special conditions required for this test to pass etc): Hi Alvis, Nothing happens when we hit the ESC key on the keyboard. - We have moved the mileage top and pin bottom to standardise. - Pass
- Enter key has been replaced with F2- Pass
- ESC key will cancel - Failed
Regards
Rashna |
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| 18 May 2017 | 10:37AM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 18-05-2017 10:37 AM Time Taken: 1.00 |
| Hi Rashna, We have added a cancel button on the screen which allows ESC key to trigger. |
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| 19 May 2017 | 09:27AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 19-05-2017 09:27 AM Time Taken: 1.00 |
| 1. Was this test completed using Demo / New / Other database? Demo 2. Did the test pass or fail? Pass 3. Tab order, spelling, alignment, font size consistency, screen size etc checked? Pass 4. Data verified, saved, edit, delete/void? Pass 5. Documentation update required?
Additional Details (Risks, issues, special conditions required for this test to pass etc): - We have moved the mileage top and pin bottom to standardise. - Pass
- Enter key has been replaced with F2- Pass
- Cancel button to trigger ESC - Pass
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