Company: Link Technologies
Case No: L09194. Project: 09.40: LinkSOFT Version 9.4
Logged By: Aarti Pooja Gayaneshwar (Link Business Solutions) on 07 Mar 2018 11:27AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 3.25 (Weight: 3.25)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Aarti Pooja Gayaneshwar, Alvis, Rashna, Sanjay
Resolve By: Thursday, 08 March 2018 12:00 AM [2242 days since logged date]
Status: Closed
Subject: Public Holiday "Use Shift Hours" Failed
Summary:    

Dear Sanjay,

When the "Use Shift Hours" configuration is used in ESS, the system fails to function.

Steps to Replicate:

  1. Log in via user: ABC0001, pawd: 12
  2. Created a PH as: 27/02/2019 - TEST
  3. Enabled the PH process as:

  4. Imported time from 18/02/2019 - 28/02/2019 using the file "ApproveQA4.csv"
  5. The employee ABC0001 has a time before and after the scheduled PH date
  6. There is no entry created in the approval section in "Time Approvals"
Expected Results: After the PH process is executed successfully, there should a be Time Entry created with status as "Submitted" for employee ABC0001 for 8 hours and Activity as "Public Holiday Entitled".

Environment Details for New database:

Server: 10.0.0.14
Database: LINKSOFT_NEW


Kindly review.


Regards
Aarti

Audit Notes:
07 Mar 201804:02PM Comment 1 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-03-2018 04:02 PM
HI Rashna, please provide expected results using the setup on QA4. Thanks.

08 Mar 201807:50AM Comment 2 by Aarti Pooja Gayaneshwar (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 08-03-2018 12:00 AM Time Taken: 0.75

Hi Sanjay,

We have updated the case with the excepted outcome.

Regards
Aarti


08 Mar 201803:07PM Comment 3 by Sanjay (Link Technologies) Case 9194 added to project 9.3
08 Mar 201803:21PM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 08-03-2018 03:21 PM Time Taken: 0.50

Hi Rashna,

We are not able to reproduce this case. Can you verify this?

regards
Alvis


08 Mar 201804:10PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Rashna (Edge Business Solutions) Followup Date: 09-03-2018 12:00 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest Description Pass/Fail 
1
Import time for Employee ABC0001 for dates 26/02/2019 to 28/02/2019. 8am to 5pm.Pass
2
Create a Public Holiday for 27/02/2019.Pass
3
Enable process ESS001. Set Use shift hours as Y, This should create a PH for 27/02/2019 with 8 hours for employee ABC001Pass
 
4
Import time for Employee ABC0003 for dates 26/02/2019 to 28/02/2019. 8am to 5pm. 
Pass
5
Enable process ESS001. Set Use shift hours as Y, This should create a PH for 27/02/2019 with 8 hours for employee ABC001 Pass

Environment Details

  1. OS version:Windows7
  2. Application version: 9.3.1
  3. Database (Demo/New/Client): LINKSOFT_NEW

Steps to reproduce failed scenarios:

Case added to the documentation que.


    09 Mar 201811:59AM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-03-2018 12:00 AM Time Taken: 1.00

    Hi Sanjay, 

    This case has been tested as per comment 5.

    Documentation has been completed. 

    Documentation updated under ESS - Processes.

    Thanks
    Rashna


    09 Mar 201812:24PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-03-2018 12:24 PM
    Thhanks Rashna

    09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09194 in the subject line of all emails regarding this issue.

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