| Subject: | System prevents Licence to be activated if there is a single ' or double quote " in the company name |
| Summary: | Dear Team, The system prevents Licence to be activated if there is a single ' or double quote " in the company name. If this was encountered while testing a client database in QA1. The name of the company is Lun'aeva Enterprises Limited, but when license was requested the following was received "Cannot access the licence server. Please check your internet connection and contact Link Technologies support. " After we removed the single quote, the license was activated successfully. Kindly take a look at this. Regards
Aarti Gayaneshwar |
| Audit Notes: | Edited by sanjay on 05/03/19 08:31. |
| 30 Jul 2018 | 09:04AM Comment 1 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 31-07-2018 12:00 AM Time Taken: 0.50 |
| Hi Sanjay, Case assigned for review. Thanks
Rashna |
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| 31 Aug 2018 | 07:46AM Comment 2 by Sanjay (Link Technologies) Case 9471 added to project 09.5 |
| 31 Aug 2018 | 05:37PM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 31-08-2018 05:37 PM Time Taken: 2.00 |
| Development work for this case has been completed. The change will be available in version: 95 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Added validation on the company name. The "Company name" cannot have "Special Characters".
- Improved the message displayed when the "company name" has special characters.
2. The issue was caused by: - Please do not use special characters in the licence request system.
3. Next Step - UAT
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| 10 Sep 2018 | 11:02AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 10-09-2018 11:02 AM Time Taken: 1.00 |
| System test completed. proceed with UAT. Single quote is not allowed in company name when requesting license. |
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| 19 Sep 2018 | 10:06AM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-09-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay, QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | Create a company as Link'tech"nologies. Request License with the company name. This should be allowed | Pass. The system prompts the message to correct company name. |
Environment Details - OS version: Windows Server
- Application version: 10.0.0.10 Beta 3
- Setup: Demo
- Server : 10.0.0.10
- Database: LINKSOFT-DEMO-10-RASHNA
Steps to reproduce failed scenarios: N/A Note: - Validation to disallow special characters in the description will be enabled in the future release.
- Documentation is not required for the case.
Next Step: Case assigned to Sanjay for closure. Thanks
Rashna
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| 19 Sep 2018 | 04:29PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 19-09-2018 04:29 PM |
| Thanks Rashna |
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| 09 Oct 2019 | 08:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |