Company: Link Technologies
Case No: L10201. Project: 11.40: LinkSOFT Version 11.4
Logged By: Sanjeet (Link Business Solutions) on 25 Feb 2019 08:26AM
Priority: Low
Product: Framework
Group: Change Request
Time Taken: 7.50 (Weight: 7.50)
Version: 11.3.0902
Assigned To: Sanjay (Link Technologies)
Circulation: Development, Sanjay, Sanjeet
Resolve By: Tuesday, 26 February 2019 12:00 AM [1887 days since logged date]
Status: Closed
Subject: Incorrect Message after RM user creation.
Summary:    
1. Problem Details

After a user has registered on our web portal. The message displayed after successful registration is not correct. With the current message, the user will wait to hear from us to proceed any further.

The message should read as below

Registration

Registration completed!. To log in, go to login page.


2. Error Message (Include screenshot of error)

Registration

Registration completed!. Once your account is approved, you will be able to log in. To log in, go to login page.


3. Environment Details
Server Name:  10.0.0.100
Database name: LINK-LINKFJ
Application Hosted on: 10.0.0.100
Login User ID/Password: 
Client Operating System: 
Browser version (if Aplicable):  

4. Relevant History Information

I have marked the case as high priority since I need to publish a few vacancies.

The issue can be reproduced by performing the following:

  • Create a new user on our web portal

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--- TO BE COMPLETED AFTER THE CASE HAS BEEN RESOLVED ---
Has the problem been solved?:

Steps taken to resolve the issue:

Has the final solution review been done with the customer? (Yes/No)  Notes from discussion with customer:

Audit Notes:Edited by sanjay on 27/02/19 08:49. 
27 Feb 201908:48AM Comment 1 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 27-02-2019 08:48 AM Time Taken: 2.50

Hi Sanjeet, I have added this to version 11. We won't change the message, however, we can add an alert that gets sent out to the user when the account is

  1. Created and Approved. The email message will read: Your account has been created and approved, with details of where to go to log in. User details will not be included.
  2. Details have changed, e.g. Contact details, account security etc. The email message will read: Your account details have changed, with details of where to go to log in. User details will not be included

We will format the message with as many details as possible without exposing secured information.

This will allow us to handle this through the standard framework.


27 Feb 201908:49AM Comment 2 by Sanjay (Link Technologies) Case 10201 added to project 11.0
27 Feb 201909:38AM Comment 3 by Sanjeet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-02-2019 09:38 AM Time Taken: 1.50

Hi Sanjay,

The message will be good enough, but the delivery time needs urgency.  Can this build in next patch of V10? I need to publish a few vacancies. 

Secondly, we won't be able to upgrade FNPF and LTA as they are also using RM for all vacancies.

Regards
Sanjeet


27 Feb 201910:06AM Comment 4 by Sanjeet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 27-02-2019 10:06 AM Time Taken: 2.00

Hi Sanay,

We can achieve this by using Login Template. We can wait close this case. The email is sufficient enough.

Regards
Sanjeet


28 Feb 201911:48AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 28-02-2019 11:48 AM Time Taken: 1.50
Refer to comment 4.

09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L10201 in the subject line of all emails regarding this issue.

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