Company: Link Technologies
Case No: L09550. Project: 10.10: LinkSOFT Version 10.1
Logged By: Sanjay (Link Technologies) on 31 Aug 2018 11:09AM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 31 August 2018 11:09 AM [2059 days since logged date]
Status: Closed
Subject: ANZ bank files are been rejected due to HEX characters - Version 949 [Created from case 9549]
Summary:    Thanks Rashna, we will create a new case for R96
Audit Notes:Edited by sanjay on 05/03/19 09:06. 
31 Aug 201811:09AM Comment 1 by Sanjay (Link Technologies) Created from case 9549
31 Aug 201811:33AM Comment 2 by Sanjay (Link Technologies) Case 9550 added to project 09.5
31 Aug 201811:34AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 31-08-2018 11:34 AM Time Taken: 2.00
Development work for this case has been completed.
The change will be available in version: 95

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed Email File encoding from UTF8 to UNICODE

2. The issue was caused by:

  1. Incorrect file encoding

    3. Next Step

    1. UAT

    10 Sep 201810:18AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 10-09-2018 10:18 AM Time Taken: 1.00

    System test completed. UNICODE encoding still had hidden characters output in the file.

    The encoding was changed to ASCII and the output file was verified to be correct.


    20 Sep 201803:02PM Comment 5 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 20-09-2018 03:02 PM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest Description Pass/Fail 
    1
     Create pay for employee E019 with bank setup as ANZ and Westpac. Generate the ANZ ALL bank. Validate that HEX characters do not exist.
    Pass

    Figure 1: Updated file

    Environment Details

    1. OS version:Windows Server 2012
    2. Application version: 10 BETA 3
    3. Setup: Demo 
    4. Server : 10.0.0.10 
    5. Database: LINKSOFT-DEMO-10-RASHNA

    Steps to reproduce failed scenarios: N/A

    Next Step:  Case assigned to Sanjay for closure.

    Thanks
    Rashna


      21 Sep 201801:58PM Comment 6 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 21-09-2018 01:58 PM
      Thanks Rashna 

      09 Oct 201908:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09550 in the subject line of all emails regarding this issue.

      Document size: 4.2 KB
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