Company: Link Technologies
Case No: L09736. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 04 Dec 2018 08:28AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Monday, 31 December 2018 12:00 AM [1942 days since logged date]
Status: Closed
Subject: Unable to search for customers on the customer look for "Multi-account Payment".
Summary:    

Issue: Unable to search for customers on the customer look for "Multi-account Payment".

Version: 10.1.32

Steps to Replicate

  1. Process a mutiple account payment.
  2. Validate the customer lookup. 
Audit Notes:Edited by sanjay on 05/03/19 10:33. 
04 Dec 201808:28AM Comment 1 by Rashna (Edge Business Solutions) Case 9736 added to project 10.2
04 Dec 201801:37PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 04-12-2018 01:37 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 10.2

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Changed the Multi-account payment customer list to display all customers.

2. The issue was caused by:

  1. Multi-account payment customer list does not have a search text box. The procedure was not returning any customers as the search string was empty.

    3. Next Step

    1. UAT

    10 Dec 201808:38AM Comment 3 by Alvis (Link Technologies) Case 9736 removed from project 10.2
    10 Dec 201808:39AM Comment 4 by Alvis (Link Technologies) Case 9736 added to project 10.1
    10 Dec 201801:25PM Comment 5 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 10-12-2018 01:25 PM Time Taken: 1.00
    System test completed. Proceed with UAT.

    10 Dec 201801:57PM Comment 6 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 10-12-2018 01:57 PM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1
    1. Process a mutiple account payment.
    2. Validate the customer lookup. 

    Pass. Customer list is loaded
    2Users should be able to find and allocate paymentPass
    3

    Validate that the users are able to select customers on the following screen.

    • Payment for Credit Sale
    • On Account Payment/ Credit Note
    • Payment Adjustment/ Refund
    Pass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 10.1.3.3
    3. Setup: Demo
    4. Server : 10.0.0.10
    5. Database:RASHNA-LINKSOFT-DEMO-10

    Steps to reproduce failed scenarios: N/A

    Next Step: for closure


      10 Dec 201802:02PM Comment 7 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 10-12-2018 02:02 PM
      Thanks Rashna

      09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09736 in the subject line of all emails regarding this issue.

      Document size: 6.4 KB
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