Company: Link Technologies
Case No: L08593. Project: 08.20: LinkSOFT Version 8.2
Logged By: Sanjay (Link Technologies) on 06 Jun 2017 06:17PM
Priority: Low
Product: Helpdesk
Group: Enhancement
Time Taken: 24.50 (Weight: 24.50)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Development, Rashna, Sanjay
Resolve By: Friday, 16 June 2017 12:00 AM [2516 days since logged date]
Status: Closed
Subject: Apply Alias Names for all forms, Alerts and menus
Summary:    

Alias names are configured in helpdesk to make the application adaptable to clients unique situations. 

We have applied these alias names in many areas, however, there are still some places that do not have the alias name applied.

The first step is to go through the development environment and note the areas that need to have the alias name applied.

Below is the list of alias names:

Figure 1 - Configuration Alias names

Audit Notes:
06 Jun 201706:17PM Comment 1 by Sanjay (Link Technologies) Case 8593 added to project 8.12
06 Jun 201706:20PM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 06-06-2017 06:20 PM

Hi Rashna, can you get someone to make a list of places where the alias names are not applied?

Thanks
Sanjay


07 Jun 201710:00AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 07-06-2017 10:00 AM Time Taken: 8.00
Hi Rashna, Alvis and I are looking into this.

15 Jun 201711:41AM Comment 4 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 15-06-2017 11:41 AM Time Taken: 16.00
Development work for this case has been completed.
The change will be available in version: 8.12
Documentation update required(Yes/No. Add change details below)
QA required(Yes/No.Include areas that require testing): Yes

The following changes were made(Include Database object names, Program classes and any other relevant information):

  1. All maintenance forms have been changed to use alias names
  2. All alerts have been changed to use alias names
  3. All menus have been changed to use alias names

Please test this in https://www.link247.com.au/DEV-HELPDESK


Documentation details:
  

15 Jun 201701:45PM Comment 5 by Sanjeet (Link Business Solutions) Assigned To: Development Followup Date: 15-06-2017 01:45 PM Time Taken: 0.50
Hi Alvis,

1. Was this test completed using Demo / New / Other database? Demo
2. Did the test pass or fail? N/A
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? N/A
4. Data verified, saved, edit, delete/void? N/A
5. Documentation update required? N/A
Additional Details (Risks, issues, special conditions required for this test to pass etc): 

I changed Category.Alias.Name - from "Category -1" to "Department"

  • Maintenance form changed to "Department" - Pass
  • Alert has "Department" displayed on the email received - Fail
  • Menu name changed to "Department" - Pass

Regards
Sanjeet


15 Jun 201704:40PM Comment 6 by Sanjeet (Link Business Solutions) Assigned To: Development Followup Date: 15-06-2017 04:40 PM
Hi Alvis,
1. Was this test completed using Demo / New / Other database? Demo
2. Did the test pass or fail? PASS
3. Tab order, spelling, alignment, font size consistency, screen size etc checked? N/A
4. Data verified, saved, edit, delete/void? N/A
5. Documentation update required? N/A
Additional Details (Risks, issues, special conditions required for this test to pass etc): 

I changed Category.Alias.Name - from "Category -1" to "Department"

  • Maintenance form changed to "Department" - Pass
  • Alert has "Department" displayed on the email received - Pass
  • Menu name changed to "Department" - Pass

Regards
Sanjeet


20 Jun 201701:44PM Comment 7 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 20-06-2017 01:44 PM
Case closed.

If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08593 in the subject line of all emails regarding this issue.

Document size: 6.1 KB
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