Company: Link Technologies
Case No: L09587. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 20 Sep 2018 02:00PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Friday, 21 September 2018 12:00 AM [2045 days since logged date]
Status: Closed
Subject: Receipt Notes is not printed on the "Account Payment" A4 report
Summary:    
1. Explain the issue

Receipt Notes is not printed on the "Account Payment" A4 report

2. Steps to reproduce
  1. Log into POS
  2. Navigate to Account Payment - Payment for Credit Note
  3. Select a customer
  4. Enter the Notes
  5. Process Payment
  6. Review the "Receipt Notes" section on the  "Account Payment" A4 report. This is printed as blank.

3. Environment Details
  • Version: 10 BETA 3
  • Setup - Demo
  • Server: 10.0.0.10
  • Database: LINKSOFT-DEMO-10-RASHNA

4. Screenshot: Include screenshots for cases that need clarity. Reduce the image size before attaching it to the case.

Audit Notes:Edited by sanjay on 05/03/19 09:55. 
21 Sep 201802:12PM Comment 1 by Alvis (Link Technologies) Case 9587 added to project 10.0
21 Sep 201802:38PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 21-09-2018 02:38 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 10 beta4

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected Receipt notes to show data entered on account payment screen.

2. The issue was caused by:

  1. Incorrect link used for receipt notes.

    3. Next Step

    1. UAT

    26 Sep 201807:18AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2018 07:18 AM Time Taken: 1.00 Notes: Edited by rashna on 26/09/18 07:21. 
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest Description Pass/Fail 
    1
     
    1. Log into POS
    2. Navigate to Account Payment - Payment for Credit Note
    3. Process Payment for customer 0002
    4. Enter the Notes " Payment for Customer 002 on the 26th September" 
    5. This should be successfully printed on the A4 report

    Pass

    Figure1: Notes Updated

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 10 Beta 4
    3. Setup: Demo 
    4. Server : 10.0.0.10
    5. Database:LINKSOFT-DEMO-10-RASHNA

    Steps to reproduce failed scenarios: N/A

    Next Step: Case assigned to Sanjay for closure.


      26 Sep 201804:55PM Comment 4 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-09-2018 04:55 PM
      Thanks Rashna 

      09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09587 in the subject line of all emails regarding this issue.

      Document size: 62.7 KB
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