Company: Link Technologies
Case No: L09611. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 05 Oct 2018 07:42AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Saturday, 06 October 2018 12:00 AM [2002 days since logged date]
Status: Closed
Subject: We are signing an invoice at the reprint of "Account Payment and Allocation". SDC fails at a reprint.
Summary:    
1. Explain the issue

We are signing an invoice at the reprint of "Account Payment and Allocation". SDC fails at a reprint.

2. Steps to reproduce
  1. Enable SDC and VSDC setting.
  2. Process an account payment and allocation for a customer.
  3. Reprint the above transaction.
  4. The system is failing SDC signing

3. Environment Details
  • Version: 949  Patch 4
  • Setup - Demo
  • Server: LINK008
  • Database: LINKSOFT
Audit Notes:Edited by sanjay on 05/03/19 09:59. 
05 Oct 201809:01AM Comment 1 by Alvis (Link Technologies) Case 9611 added to project 10.0
05 Oct 201803:19PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 05-10-2018 03:19 PM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 10 beta7

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

Changed invoice signing to use the following rules:

  1. Do not process SDC for PARK, VOID or line item count = 0
  2. Do not process SDC if processing a return of a layby that is not completed
  3. Process SDC for Cash Sale, Returns, Credit, Quotation, Layby (on completion, status=closed)

2. The issue was caused by:

  1. Reprint of a transaction was using a different set of rules as outlined above.

    3. Next Step

    1. UAT

    05 Oct 201803:44PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-10-2018 03:44 PM Time Taken: 1.00
    System test completed. Proceed with UAT.

    09 Oct 201808:33AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2018 08:33 AM Time Taken: 1.00
    Hi Sanjay
    QA Results
    Tests carried out according to requirements specified on the case header

    Test Results Summary

    Table 1 - Summarised list of issues
    NoTest DescriptionPass/Fail
    1Do not process SDC for PARK
    Pass
    2Do not process SDC for Void
    Pass
    3

    Do not process SDC if processing a return of a layby that is not completed

    Pass
    4Process SDC for Cash SalePass
    5Process SDC for Returns
    Pass
    6Process SDC for Credit 
    Pass
    7Process SDC for Quotation
    Pass
    8Process SDC for full LaybyPass

    Environment Details

    1. OS version: Windows Server 2012
    2. Application version: 10 Beta 7
    3. Setup: Demo
    4. Server : LINK008
    5. Database: LINKSOFT10-BETA

    Steps to reproduce failed scenarios: N/A

    Next Step: for closure



      09 Oct 201810:03AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2018 10:03 AM
      Thanks Rashna 

      11 Oct 201808:51AM Comment 6 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-10-2018 08:51 AM
      New case created for version 9.X

      11 Oct 201808:51AM Comment 7 by Alvis (Link Technologies) Created new case 9622
      09 Oct 201908:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
      If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09611 in the subject line of all emails regarding this issue.

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