Subject: | We are signing an invoice at the reprint of "Account Payment and Allocation". SDC fails at a reprint. |
Summary: | 1. Explain the issue
We are signing an invoice at the reprint of "Account Payment and Allocation". SDC fails at a reprint.
2. Steps to reproduce- Enable SDC and VSDC setting.
- Process an account payment and allocation for a customer.
- Reprint the above transaction.
- The system is failing SDC signing
3. Environment Details - Version: 949 Patch 4
- Setup - Demo
- Server: LINK008
- Database: LINKSOFT
|
Audit Notes: | Edited by sanjay on 05/03/19 09:59. |
05 Oct 2018 | 09:01AM Comment 1 by Alvis (Link Technologies) Case 9611 added to project 10.0 |
05 Oct 2018 | 03:19PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 05-10-2018 03:19 PM Time Taken: 1.00 |
| Development work for this case has been completed. The change will be available in version: 10 beta7 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| Changed invoice signing to use the following rules: - Do not process SDC for PARK, VOID or line item count = 0
- Do not process SDC if processing a return of a layby that is not completed
- Process SDC for Cash Sale, Returns, Credit, Quotation, Layby (on completion, status=closed)
2. The issue was caused by: - Reprint of a transaction was using a different set of rules as outlined above.
3. Next Step - UAT
|
|
05 Oct 2018 | 03:44PM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 05-10-2018 03:44 PM Time Taken: 1.00 |
| System test completed. Proceed with UAT. |
|
09 Oct 2018 | 08:33AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2018 08:33 AM Time Taken: 1.00 |
| Hi Sanjay QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues No | Test Description | Pass/Fail | 1 | Do not process SDC for PARK
| Pass | 2 | Do not process SDC for Void
| Pass | 3 | Do not process SDC if processing a return of a layby that is not completed | Pass | 4 | Process SDC for Cash Sale | Pass | 5 | Process SDC for Returns
| Pass | 6 | Process SDC for Credit
| Pass | 7 | Process SDC for Quotation
| Pass | 8 | Process SDC for full Layby | Pass |
Environment Details - OS version: Windows Server 2012
- Application version: 10 Beta 7
- Setup: Demo
- Server : LINK008
- Database: LINKSOFT10-BETA
Steps to reproduce failed scenarios: N/A Next Step: for closure
|
|
09 Oct 2018 | 10:03AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 09-10-2018 10:03 AM |
| Thanks Rashna |
|
11 Oct 2018 | 08:51AM Comment 6 by Alvis (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 11-10-2018 08:51 AM |
| New case created for version 9.X |
|
11 Oct 2018 | 08:51AM Comment 7 by Alvis (Link Technologies) Created new case 9622 |
09 Oct 2019 | 08:14AM Comment 8 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |